Keith Murphy Email & Phone Number

Queensland, Australia

Servicing the flooring industry throughout Queensland. Building and maintaining relationships through knowledge, product confidence, professionalism and reliability.

Gold Coast, Queensland, Australia

* Manage multiple accounts and worked diligently to meet and exceed performance goals.* Built and maintained productive relationships with customers and internal partners.* Act as main point of contact in matters relating to client concerns and needs.* Developed successful customer relationships and quickly resolved service requests to increase sales.* Renewed existing accounts by cementing trusting relationships with customers.* Negotiated contracts and closed agreements to… Show more * Manage multiple accounts and worked diligently to meet and exceed performance goals.* Built and maintained productive relationships with customers and internal partners.* Act as main point of contact in matters relating to client concerns and needs.* Developed successful customer relationships and quickly resolved service requests to increase sales.* Renewed existing accounts by cementing trusting relationships with customers.* Negotiated contracts and closed agreements to maximize profits.* Sourced new opportunities to introduce products and services to potential customers.* Motivated and worked with onboarding team members to successfully integrate new employees into organization.* Collaborated with sales team to collectively drive growth and market share. Show less

Brisbane - Gold Coast

* Supervised over 20 employees to ensure optimal productivity.* Implemented new processes and procedures tactfully and passionately.* Meet required targets and objectives* Revitalised under performing teams and transformed profitability and productivity through targeted training.* Authored and updated production reports and personnel records to facilitate operational decisions.* Boosted revenues by delivering effective sales training, issue resolution techniques and staff… Show more * Supervised over 20 employees to ensure optimal productivity.* Implemented new processes and procedures tactfully and passionately.* Meet required targets and objectives* Revitalised under performing teams and transformed profitability and productivity through targeted training.* Authored and updated production reports and personnel records to facilitate operational decisions.* Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring.* Sales and customer service.* Promoted positive customer service experiences by promptly resolving conflicts.* Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability. Show less

Brisbane - Gold Coast

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

* Assisted in the screening and interviewing process of the hiring of staff:* This included, drawing up and placing the position on seek, reducing the applicants to the best suited and presenting to the principle why the remaining choices were most applicable to the business.* Telemarketing & Sales Training* Was responsible for the setting of appointments for the executive sales representatives, on a daily basis.* Planned and organized interstate trips, with accommodation… Show more * Assisted in the screening and interviewing process of the hiring of staff:* This included, drawing up and placing the position on seek, reducing the applicants to the best suited and presenting to the principle why the remaining choices were most applicable to the business.* Telemarketing & Sales Training* Was responsible for the setting of appointments for the executive sales representatives, on a daily basis.* Planned and organized interstate trips, with accommodation, travel and meeting scheduling* Also undertook sales training with the new sales representatives and came to understand what required in the role, consisting of cold calling, telemarketing, database updating, and sales meetings. Show less

Brisbane, Queensland, Australia

* Handling customer enquiries, concerns and questions., Assisting in IT section with duties involving data entry* Updating contract information on employees etc., Second assignment at same office, in Payroll department, main priority being data entry, updating of client information, job descriptions, transfers and general payment information.* Various administration assisting work.* Provided assistance to staff in the daily operations of the organization.

Brisbane, Queensland, Australia

* Created, organized and maintained employee personnel files to keep sensitive data secure.* Assisted with planning, organizing and coordinating company events.* Guided new hires through orientation and onboarding and* explained documentation requirements to facilitate HR process. * Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.* Worked with HR department to devise and update policies as… Show more * Created, organized and maintained employee personnel files to keep sensitive data secure.* Assisted with planning, organizing and coordinating company events.* Guided new hires through orientation and onboarding and* explained documentation requirements to facilitate HR process. * Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.* Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.* Developed and maintained training materials and benefits packets for new hires.* Guided employees through automated self-service platform for real-time attendance tracking and queries.* Prepared and set up new employee orientations.* Supported recruitment with resume screening, interview scheduling and candidate job offers. Show less

Brisbane, Queensland, Australia

* Prepared representation contracts, purchase agreements, closing statements, leases and deeds.* Handled advertising and email marketing campaigns for listings to 01/2003 - 01/2005 bring in qualified buyers.* Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.* Assisted realtors with private viewings, enabling clients to see available properties.* Coordinated listing photography sessions to present… Show more * Prepared representation contracts, purchase agreements, closing statements, leases and deeds.* Handled advertising and email marketing campaigns for listings to 01/2003 - 01/2005 bring in qualified buyers.* Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.* Assisted realtors with private viewings, enabling clients to see available properties.* Coordinated listing photography sessions to present properties to general public.* Located potential listings and set up meetings to capitalize on opportunities.* Reached out to pre-qualified leads to gauge interest and provide pertinent information about local housing market.* Created spreadsheets in Microsoft Excel for record-keeping and reporting.* Pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Show less

Bachelor Of Science - Bs, Security And Counter Terrorism

Sociology, International Security / Counter Terrorism