As a strategic and analytical Business Operations Leader, I have a proven track record of enhancing productivity, improving quality, and ensuring superior customer satisfaction. My leadership approach is to lead from the front while fostering an inclusive and collaborative work setting that promotes teamwork and raises up others to achieve impressive results. I am particularly effective at project execution and operational process improvement. I am skilled at developing innovative solutions to challenges and capitalizing on opportunities to improve financial and operational performance while increasing value to customers. I am also accomplished at leading teams of all sizes in general business operations and specialty areas including information technology, audit, compliance, health insurance, employee benefits administration, and more. I am known for operating with a high degree of energy and enthusiasm and for building strong teams by instilling structure, accountability, open communications and clearly defined goals. I enjoy providing a high level of autonomy to staff and coaching and mentoring as appropriate.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 35 others.