Keith Nelson Email and Phone Number
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Keith Nelson personal email
Growth strategy, service operations, and customer experience (cx) leader who thrives in dynamic, demanding environments.Passionate about making products and services faster, easier, and more enjoyable for customers, clients, patients, and employees.Results-driven manager with 10+ years of experience leading teams and delivering customer-centric transformation projects across research, planning, and execution phases.Skilled analytical and conceptual problem-solver with proven ability to collaborate across functions and levels to drive revenue and profit.
Vanguard
View- Website:
- vanguard.com
- Employees:
- 19280
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Corporate StrategyVanguard Oct 2024 - PresentGreater Philadelphia
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Engagement ManagerMckinsey & Company Jan 2021 - May 2024Philadelphia, Pennsylvania, United StatesAs an Engagement Manager, I am responsible for leading the process and problem solving for client-driven projects. For each project I typically manage 3-4 consultants, 2-3 technologists, 2-3 McKinsey partners, and our direct relationship with the client. Our work is cross-functional, so I often have 1:1 client relationships in Operations, Sales, IT, HR, Finance, and Transformation departments.Functionally, my focus areas are-Growth Strategy: Identify where to play, how to win, and what capabilities to build to drive revenue and market share. Service Operations: Drive differentiation, productivity and profit through process, people, and technology improvements. Customer Experience: Create the vision, link to value, enhance technology, and transform critical journeys. -
AssociateMckinsey & Company May 2020 - Jan 2021New York, New York, United StatesCustomer Experience focused Associate - helping both B2B and B2C companies better engage and interact with their customers, clients, patients, and employees by researching needs, setting the vision & aspiration, redesigning core journeys, and building people and technology capabilities.
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Customer Experience SpecialistMckinsey & Company May 2018 - May 2020Greater New York City AreaLed the design and implementation of customer experience measurement and management systems.
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Engagement ManagerSeurat Group Aug 2016 - May 2018Greater New York City AreaThe Seurat Group is a data-driven, boutique consulting and private equity firm focused on the consumer product sector. -
Senior AssociateSeurat Group Jul 2013 - Aug 2016
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AssociateSeurat Group Jul 2012 - Jul 2013
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Team Leader, Business AnalyticsKantar Retail Dec 2011 - Jul 2012Stamford, Connecticut, United StatesLed the Business Analytics group which was responsible for quantitative analysis and modeling to determine pricing, assortment, promotion, merchandising and shelving tactics. -
Senior Business AnalystConsulting By Kantar Jul 2011 - Dec 2011Stamford, Connecticut, United States
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Business AnalystConsulting By Kantar Jul 2010 - Jul 2011Stamford, Connecticut, United States
Keith Nelson Skills
Keith Nelson Education Details
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Economics
Frequently Asked Questions about Keith Nelson
What company does Keith Nelson work for?
Keith Nelson works for Vanguard
What is Keith Nelson's role at the current company?
Keith Nelson's current role is Strategy & Operations | Customer Experience (CX) | Transformation.
What is Keith Nelson's email address?
Keith Nelson's email address is ke****@****oup.com
What schools did Keith Nelson attend?
Keith Nelson attended Amherst College.
What are some of Keith Nelson's interests?
Keith Nelson has interest in Education.
What skills is Keith Nelson known for?
Keith Nelson has skills like Customer Insight, Market Research, Market Analysis, Business Analytics, New Business Development, Strategy, Consumer Products, Consumer Insights, Trade Promotion, Business Strategy, Sales Management Consulting, Brand Mangement.
Who are Keith Nelson's colleagues?
Keith Nelson's colleagues are Nataliya Browarek, Courtney Wright, Mba, Vishnu Kamala, Shawn Vembenil, Anthony Cugini, Brent Langley, Cfp®, Tyler Dougherty.
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Keith Nelson
Minneapolis, Mn3northwesternmutual.com, cottonwoodres.com, nm.com -
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New York, Ny2optonline.net, connection.com
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