Keith Nolan Email & Phone Number

Managing a diverse server environment covering IBM Midrange, various Server OS and Virtualisation providing maximum availability for a 24/7 365 day operation.Developing, implementing and managing the communications infrastructure covering data and voice systems over a 650 acre estate.Project management for the delivery of new IT systems and applications.Managing security for all systems and resources.Developing, implementing and reviewing security policies and procedures in cooperation with the Internal Audit function.Managing, developing, testing and reporting on Disaster Recovery and Business Continuity.Managing and testing system backup strategy.Administer and provide upgrade to systems and escalate issues. Technical management of all desktop clients, mobile devices and peripherals.Developing standards for approved technologies to be deployed.Providing technical specifications for approved technologies.Managing supplier performance in respect of outsourced maintenance and development services in connection with the technical architecture.Responding to calls referred by the help desk and advising the help desk of call completions.Developing and delivery technical training courses to staff.Providing short, regular technical updates and briefings to staff on relevant IT developments in the Company, on topical IT issues, IT security and the safe, secure and efficient use of technology and information resources.

Director’s ResponsibilitiesCarry out the Duties of the Board • Preparation and adoption of the Strategic Plan. • Review and guide corporate strategic objectives. • Overseeing major capital expenditure and investment decisions. • Ensure the availability of adequate financial resources. • Approve annual budgets and corporate plans. • Approval of annual reports and financial statements.Carry out a directors fiduciary duties as set out in the relevant legislation.Carry out those duties within the Code of Practice of Governance of State bodies.

Managing all Network Configurations / Protocols / Security (DNS, DHCP, Folder & Software Shares)Managing User security (Active Directory)Managing Email and Internet Services (MS Exchange & MS ISA)Monitor network traffic with network management tools.Managing Relationships with ISPsImplementation of all company IT policies and procedures in particular security, email and Internet policies.Managing Backups and Restores (Network, File & DB)Database maintenance (SQL, Oracle & DB2)Database Performance monitoring and tuning.Manage Database users and permissionsCreating new databases subject to business requirements

Program writing for legacy IT systems (RPG & VB)Develop, write and maintain new system routines as required (New Bespoke HR system developed & implemented)Writing system interfaces for application integration.Legacy software system supportClient Setup & InstallationLevel 1 & 2 Helpdesk Support