Consulting with patients and family members to coordinate care for their health problems• Educating patients about their condition, medication and giving them specific care and treatment instructions• Developing a care plan to address patients’ personal health care needs• Conducting and moderating ICT meetings for patients to meet healthcare needs/services• Handles patient case management, while maintaining patient confidentiality and quality care.

- Work with high-acuity populations to receive high-touch, community-based, in-person care/remote management-Develop and manage Member Care Plans through in-person, phone, and telehealth contact- Conduct initial evaluation, intake assessments, and Case Conferences for Members-Work with Members to achieve SMART Goals towards: - Optimal Health - Independent Living- Housing Stability-Financial Stability

• Balance a caseload of 10-15 clients transitioning from homelessness. • Maintain accurate client records and record event details regarding progress.• Support clients in learning coping skills to deal with mental illness.• Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to their supervisors.• Help establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation appointments as needed.• Develop positive relationships with community resources and the client.

• Part of county funded program that involves creating awareness about the problematic usage of tobacco amongst youth in inner cities.• Created and maintained relationships with parents, church organizations, and other community groups.• Generated reports revolving around community tobacco surveys.• Conducted key informant interviews with influential community members.

• Teach, train, and develop management trainees and management assistants• Assist employees with customer issues or complaints.• Market to develop new business and maintain current relationships.• Run accounts receivables daily.• Generate reports reflecting sales and performance.• Manage fleet based on demand and depreciation of vehicles.• Create plans to reduce risks.