Customer Success Manager
Current
Surefire Social (See New Company Page)
Jun 2021 - Present
AeroLeads people directory · profile
Keith Orrison Email & Phone Number
Customer Success Manager at Surefire Social (See New Company Page)
at
Surefire Social (See New Company Page)
1 work email found
@fedex.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Current company
Surefire Social (See New Company Page)
Role
Customer Success Manager at Surefire Social (See New Company Page)
Location
Leander, Texas, United States
Who is Keith Orrison? Overview
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Quick answer
Keith Orrison is listed as Customer Success Manager at Surefire Social (See New Company Page) at Surefire Social (See New Company Page), based in Leander, Texas, United States. AeroLeads shows a work email signal at fedex.com and a matched LinkedIn profile for Keith Orrison.
Keith Orrison previously worked as Customer Success Manager at Surefire Social (See New Company Page) and Senior Customer Service Agent at Fedex.
Company email context
Email format at Surefire Social (See New Company Page)
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{first}.{last}@fedex.com
86% confidence
AeroLeads found 1 current-domain work email signal for Keith Orrison. Compare company email patterns before reaching out.
Profile bio
About Keith Orrison
I’m excited about my next career adventure. I recently resigned from FedEx after an amazing career as a customer services professional. I’m looking forward to applying my extensive experience with the global leader in rapid, reliable, and time-defined logistics.I’m an experienced problem solver fueled by challenging, critical and time-sensitive issues. My experience included both B2B and B2C. I have been commended by customers, package recipients, managers and peers for my professionalism and steadfast approach to resolving issues amidst rapidly changing, stressful, and often critical situations. My focus is always on ensuring the long-term retention of my customers. Experience has taught me the importance of building relationships. I was the “go-to person” on my team for being able to handle emotionally charged customers with empathy while satisfactorily resolving issues in a timely manner.
Current workplace
Keith Orrison's current company
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Surefire Social (See New Company Page)
2 roles
Keith Orrison work experience
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Senior Customer Service Agent
Senior Customer Service Agent Designated as the primary customer (B2B and B2C) contact for all critical and time-sensitive problem deliveries for the highest volume inbound and outbound express station in the Austin market. Focused mainly on large B2B corporate accounts (60 percent) because of proven ability to quickly reach acceptable resolutions and retain the health of the account. • Daily basis successfully resolved 60+ critical issues involving multiple communications with customer, package recipient, courier, and dispatch as well as sales team and corporate leadership for B2B accounts• Charged with successfully resolving each issue within a two-hour window• Average retention rate (B2B and B2C) of 98%• Part of a two-person team that maintained a 99.8% customer resolution metric leading the district for five consecutive years • Partnered with corporate security, local and federal law enforcement agencies relating to situations involving fraud, theft, and contraband shipments
Jan 1992 - Nov 2020
FAQ
Frequently asked questions about Keith Orrison
Quick answers generated from the profile data available on this page.
What company does Keith Orrison work for?
Keith Orrison works for Surefire Social (See New Company Page).
What is Keith Orrison's role at Surefire Social (See New Company Page)?
Keith Orrison is listed as Customer Success Manager at Surefire Social (See New Company Page) at Surefire Social (See New Company Page).
What is Keith Orrison's email address?
AeroLeads has found 1 work email signal at @fedex.com for Keith Orrison at Surefire Social (See New Company Page).
Where is Keith Orrison based?
Keith Orrison is based in Leander, Texas, United States while working with Surefire Social (See New Company Page).
What companies has Keith Orrison worked for?
Keith Orrison has worked for Surefire Social (See New Company Page) and Fedex.
How can I contact Keith Orrison?
You can use AeroLeads to view verified contact signals for Keith Orrison at Surefire Social (See New Company Page), including work email, phone, and LinkedIn data when available.
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Keith Orrison
2 email domains