Keith P. Johnson Email & Phone Number

Tampa/St. Petersburg, Florida Area

I get the pleasure of meeting and training ICT professionals from all over the world. With excellent courses and reference manuals, BICSI is the place to advance your career. You will gain valuable knowledge and insight to enable you to perform at a higher level back on the job. We deliver onsite training in Tampa, Florida or at your location almost anywhere in the world. BICSI is a not-for-profit Individual Professional Association that exists to serve the training and educational needs of our members as well as outside organizations. Visit our website www.bicsi.org.

Keylane is pioneering innovative E-learning strategies to improve the lives of adults. IT Management and Product Development are my primary functions in an organization where adaptability and flexibility are keys to success. I facilitated E-learning product development from conceptual stage to the tangible product stage through a team of freelance creatives. Migrated the original in-house IT infrastructures to cloud based resources.

Houston, Texas

Provided technology fit, network design, contracts and custom pricing, project management, technical training and troubleshooting support to independent sales agents, who sold AT&T products as commissioned channel sales representatives.

Houston Texas

Mentored a great team of analysts in a help desk environment who improved systems reliability and vendor performance. A primary focus during this assignment was implementing telecommunications cost control strategies including policy changes, bill audits, equipment recycling and contract negotiations.

Houston, Texas

Recruited and developed a team of analysts to function as a telecom help desk. Once in place, cutting costs of network and other telecommunications technologies became the priority . My team was very successful in cutting costs and improving customer satisfaction. We used many strategies to reach our cost cutting objectives including contract verification, contract negotiation and site audits.

Education record

Psychology

Atd Master Trainer