Keith Parmesar Email & Phone Number

With over five years of experience in customer retention and sales, I am a Senior Retention Specialist at CAP Security, a leading provider of security solutions in South Africa. I use my expertise in customer relationship management (CRM), problem solving, and communication to retain and grow existing accounts, reduce churn, and increase customer satisfaction and loyalty. I also collaborate with the sales and marketing teams to identify and implement strategies to attract new customers and generate referrals. At my previous role as a Customer Retention Specialist at LexisNexis South Africa, I managed a portfolio of over 200 clients, achieving a retention rate of 95% and a revenue growth of 15%. I am passionate about delivering value and quality to customers, and I am always eager to learn new skills and technologies to enhance my performance and productivity. I am looking for an opportunity to join a dynamic and innovative organization.

Listed skills include Account Management, Sales, Computing, Data Analysis, and 16 others.