Responsible with helping the company by running multiple locations in the ecommerce industry with quality service. • Interacting with customers by effectively using customer engagement strategies and model behavior for the team to follow. • Responsible for providing peer-to-peer feedback on processes, serving as the escalation point to assist associate in solving customer issues, when proper. • Work with a management to support the physical safety and quality standards of the site

Developed both sales and management experience with my team over the course of four years. • Responsible for aiding the store manager in providing a positive environment, which provides fast, efficient, and friendly service ensuring a total quality experience for both our customers and team.• Managed a team of up to six members and would oversee deliveries and make sure that 8merchandise would be packed away in the correct spot. • Some of the other duties would be to install certain fixtures for security. Also processed orders, determined charges, and oversaw billing and payments.

I would use effective management skills to collaborate with team to support the store durning the business time. • Responsible for making sure every customer always gets the best experience when they enter the store.• Management would direct me to go to specific areas to help with shoplifters, from stealing.