Keith Poe

Keith Poe Email and Phone Number

Sr. Systems Engineer (Retired) @ United Airlines
chicago, illinois, united states
Keith Poe's Location
Katy, Texas, United States, United States
Keith Poe's Contact Details
About Keith Poe

Keith Poe is a Sr. Systems Engineer (Retired) at United Airlines. He possess expertise in telecommunications, program management, vendor management, troubleshooting, cisco technologies and 33 more skills.

Keith Poe's Current Company Details
United Airlines

United Airlines

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Sr. Systems Engineer (Retired)
chicago, illinois, united states
Website:
united.com
Employees:
50001
Keith Poe Work Experience Details
  • United Airlines
    Project Engineer
    United Airlines Oct 2008 - Present
    Description (1,000 LIMIT): Leading multiple Telecom projects as a member of Enterprise Technology. Traveled and managed projects related to Voice Refresh at global sites upgrading Network and Telecom systems to Avaya and Cisco solutions as part of the Continental standards. Led the Voice Messaging Replacement project that migrated 10,000+ end user voice mail boxes, auto attendants, bulletin boards, and enhanced lists to Avaya Modular Messaging and Unified Communications. I am located in Houston.
    View
  • T
    Director, Program Management /Senior Project Manager
    T Jun 2005 - May 2008
    Description (1,000 LIMIT): Led projects related to SBC acquisition of AT&T and BellSouth. Developed and implemented strategic process improvements to support business objectives and enhance productivity for Worldwide Customer Service. Managed projects from inception to implementation. Recognized as subject matter expert for issues related to management, labor relations, technical certifications, and Voice, Data, and Converged Technologies.
  • Sbc Datacomm
    Director, Project Management
    Sbc Datacomm Feb 2004 - Jun 2005
    Description (1,000 LIMIT): Directed all aspects of project management activities, building and leading high-performing teams. Developed and implemented strategic solutions to improve operations. Facilitated communications between numerous teams and technical units. Ensured adherence to project timelines and goals. Traveled 25%.Position 4
  • Sbc Datacomm
    Director, Field Implementation
    Sbc Datacomm Mar 2002 - Feb 2004
    Description (1,000 LIMIT): Supported successful implementation of Nortel, Cisco, Avaya, Data, Video, IP, and Network Integration for US customer base. Developed workforce to support converged technology, supervising 10 direct reports and 140 employees in 8 US cities. Monitored financials, metrics, and costs to ensure profitability and competitive pricing. Managed union labor relations with Communications Workers of America (CWA). Provided technical support to Sales.Position 5
  • Sbc Datacomm
    Director, Field Operations
    Sbc Datacomm Mar 2000 - Mar 2002
    Description (1,000 LIMIT): Oversaw delivery, installation, and maintenance of voice, data, and video CPE equipment in Southeast Texas, including metro Houston. Supervised 10 Customer Service Managers directly and 24 Technicians and Customer Service Representatives indirectly. Ensured customer satisfaction, revenue generation, safety, and performance. Managed contractual labor relations and force/load metrics.

Keith Poe Skills

Telecommunications Program Management Vendor Management Troubleshooting Cisco Technologies Operations Management Ip Integration Project Management Sales Voip Data Center Microsoft Office Change Management Disaster Recovery Business Process Improvement Team Building Networking Cisco Pmp Contract Management Customer Relations Testing Service Delivery Mergers Mcp Ms Project Visio Telecommunications Management Telecom Infrastructure Ip Networking Telecom Technologies Ccna Converged Networks Vendor Relations Sales Support Process Improvement Management

Keith Poe Education Details

Frequently Asked Questions about Keith Poe

What company does Keith Poe work for?

Keith Poe works for United Airlines

What is Keith Poe's role at the current company?

Keith Poe's current role is Sr. Systems Engineer (Retired).

What is Keith Poe's email address?

Keith Poe's email address is te****@****bal.net

What schools did Keith Poe attend?

Keith Poe attended University Of North Texas.

What are some of Keith Poe's interests?

Keith Poe has interest in Golf, New Technology, Athletics.

What skills is Keith Poe known for?

Keith Poe has skills like Telecommunications, Program Management, Vendor Management, Troubleshooting, Cisco Technologies, Operations Management, Ip, Integration, Project Management, Sales, Voip, Data Center.

Who are Keith Poe's colleagues?

Keith Poe's colleagues are Nikwa D, Diana Weiss, Cynthia Vaz, Louyn Bendisula, Ricky Bender, Shelley Thomas, Tommy Caressimo.

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