Vp Software Engineering, North America
CurrentLed new SAAS product from $0 -> $M ARR, 0 customer churnPromoted from Manager of 5+ --> Director of 15+ --> VP of 25+Recruited >25 engineers with an median of 10 years of experienceBuilt diverse team community with 93% happy at work, median 3yr tenureMaintained API with 99.95%+ success rate across >2M queries/dayTook responsibility for product support, reducing average open tickets by 90%Guided technical strategy appropriate for our product: investing in observability, TypeScript > JavaScript, Postgres > NoSQL, CI/CD, decoupling analytics, etc.Built effective & compliant Agile workflows, passing company's first ISO 27001 auditRolled out event messaging with Kafka, growing to nearly 1B events publishedMigrated from ~5 monolith services to >20 templated microservicesChampioned knowledge management across business, recognized by Notion as one of their top 1,500 influential users globally8th/300 most prolific Slack author, averaging 65 messages per day across 5 years