Keith Prentice Email & Phone Number

Greater Sacramento

Verify insurance eligibility and process medical claims. Determine coverage/compensability. Work closely with providers - doctors and hospitals. Field customer service inquiries and obtain facts from claimants. Work to promptly resolve claim issues and explain complex information in simple terms. Refer claims as appropriate and file grievances and appeals..

Investigated individuals in the target market to identify and evaluate viability of new business. Review and evaluate financial data and recommend solutions. Explained processes and educated the client in-person and voice-to-voice. Established a marketing campaign to drive new business. Conducted social media networking to promote the business in the local.

Managed and serviced wholesale accounts for a leading insurance provider with an emphasis on meeting the needs of the customer; customer-service focused. Fielded customer inquiries, update and maintain client database. Explained detailed and complex information to a diverse population. Persuaded prospective clients and influenced decision making. Extensive.

Prepared and presented estimates. Coordinated inspections. Ensured compliance with Federal, State, and local laws and regulations. Maintained relationships with industry professionals.

Prepared and presented estimates. Coordinated inspections. Ensured compliance with Federal, State, and local laws and regulations. Maintained relationships with industry professionals.

Led training sessions for specific line of business. Utilized a coaching leadership style to motivate and encourage team members. Explained complex processes to a diverse population. Tracked training attendance. Handled the sale and service of secured and unsecured insurance products. Educated customers on primary and optional products. Promoted the.