Comm Tech 3
Lanham Md
• Obtaining Comcast knowledge on safety. Knowledge from the FCC. Providing communication access for PG MD.• Installing and servicing Television, Internet, and Voice Products• Creating networks for residential and commercial accounts• Driving non-commercial vehicle for company• Creating Coaxial, Twisted/Untwisted Pairs, and Fiber Optic Environments• NCTI Graduate• OSHA Tech Certified• Defensive Driving/ Ladder Handling• Knowledgeable of field work as in putting in new drops, splicing, detecting, and repairing physical communication appliances Troubleshot, diagnosed and corrected internet connectivity and computer issues via phone or in person Assisted customers with setting up, configuring and installing LAN/WAN, Macintosh, Windows XP/ME/2000/NT/98 Defensive Driving/Ladder Handling/NCTI Graduate/Comm Tech 3 Effectively handled final call resolutions with minimum to no escalations Configured DSL modems, network laptops and desktops using DSL networking modems, wireless cards, and USB adapters Downloaded and installed USB and Ethernet drivers for internet connectivity