Need seamless operations and growth? I can provide Fractional Chief Operating Officer services to help you optimize and scale.

I help business owners get more of what they want out of their businesses for them, their families, and their teams. This happens with strategic execution focused on improving the company, the leadership team, financials and thus overall performance.

The National Registry is built to help those seeking legal services to locate qualified lawyers to handle their legal matters, allow lawyers to evaluate whom to co-counsel with or refer business to and focus on providing advanced technology services to address the legal industry's most problematic practice issues. * Create and ensure execution of short-term and long-term strategic plans. * Establish and foster key relationships to deliver the highest quality of services.* Provide vision on how to improve the interaction and accountability within the legal industry* Execute business plans, achieving or exceeding planned P&L objectives.

Execute business plans, achieving or exceeding planned P&L objectives. Lead, manage, and hold teams accountable for achieving commitments while integrating all major operating functions of the business. Effectively collaborate with the ownership and Visionary to stay on the same page to filter and translate ideas into functional plans for the company.

Manage office of 45 geographically dispersed service professionals utilizing field service and warehouse management with $3.7 million expense budget at the nation’s most-decorated regional service provider and authorized retailer for DISH Network, delivering world-class customer experiences throughout the Southeast. Providing professional installation services to more than 450,000 customers annually while committed to maintaining exceptionally-high core values and standards.

Directed multi-site system operations with team of 9 direct and 41 indirect team reports. Led and ensured adherence to all networking infrastructure, information technology, technical service operations, inventory, customer service, call center operations, credit control, cash management, warehouse operations and advanced technical escalations. Prepared $22.1 million system revenue, expense, cost of service and capital budgets. Managed monthly P&L, verified, monitored, and approves all expense and capital expenditures before submission to VP. Built community relations and interacted with public officials, government officials and other legal or industry representatives on behalf of the Company. Maintained key community, vendor and customer relationships through Professional Networks and continued serving as VP on local Family Services Board.

Managed multi-site divisional teams of 16-53 associates in areas of customer service, call center operations, credit control, cash management, warehouse operations and advanced technical escalations. Prepared system revenue, expense, cost of service and capital budgets. Managed $21 million budget with monthly P&L reporting to VP. Built and maintain key community, vendor and customer relationships through Leadership Dothan, Professional Networks and serving on local Family Services Board.

Accountable for operational support plans and teams, identifying technologies needed to sustainexceptional customer care and continue strategic and rapid growth. Reporting directly to CFO with COO and CEO collaboration to establish business objectives. Directed teams to implement new standards, technologies and aligned cross-departmental personnel in optimal roles to improve efficiencies. Led new product life-cycles from research through deployment and support for commercial and residential data, voice, and RF Cable services. Assisted with creation and delivery of marketing campaigns to accomplish business development goals. Provided last level support for LAN/WAN/MAN networks, multi-site customer connectivity, systems administration, security in Windows, UNIX, and Linux environments, voice, VoIP, and RF systems, database administration, application design and support.

Provided last level support for LAN/WAN/MAN networks, multi-site customer connectivity, systems administration, security in Windows, UNIX, and Linux environments, voice, VoIP, and RF systems, database administration, application design and support. Directed and maintained outsourced technical operations and help desk solutions. Engineered advanced data and voice services and systems for clients. Integrate client data, voice, RF, PBX and muti-site operations to simplify technology operations. Maintained industry knowledge for new products and services. Integrated and implemented new technologies to provide advanced data, RF and voice services.

Set standards for office operations. Managed all private and State of Florida projects. Primary contact for Government projects, standards and regulations training. Ensure all work for contracts were completed on time and within budget. Select, train, and evaluate office and technical staff. Draft needed engineering plans, surveys, legal and survey descriptions.