Keith Randolph, Sr. Email & Phone Number

3210 Fiberglass Kansas City, Kansas

- Direct and supervise the work productivity of drivers. - Coordinate pick up and deliveries of auto parts with a shift of 15 — 20 drivers.- General Motors Inc. 3PL carrier- Ensure drivers are aware of company safety standard operating procedures.- Account for the scheduled work and maintains knowledge of the status of the location of the personnel, monitor the routes and communicate with customer about possible delivery delays.- Enter data in TMW/LMS system and maintain logs and record of calls, activities and other information.- Receive requests for service from the customer-contact personnel and dispatch/redirect appropriate personnel to achieve proper response.- Responsible for reviewing, mentoring and training of dispatchers

- Manage staff for set-up, delivery, serving, and cleanup for catered affairs.- Negotiate and plan all catering event contracts and opportunities.- Coordinate and implement all client/event requests, catering and delivery

- Consistent achievement of monthly top-tier commission objectives.- Generated revenue growth through the maximization of available opportunities.- Increase revenue opportunities with effective customer sales discovery and alignment

- Generate over $160,000.00 in revenue within the first year.- Exceeds company quarterly expectations for incremental sales goals, including over 35% increase in upgrade opportunities- Achieve year-end sales totals over $214,000.00.

- Responsible for day to day operational movement of F.O.B freight prepaid.- Managed board of over 50+ drivers, both company drivers and owner-operators.- Coordinate driver schedules and deliveries to ensure effective and efficient cargo transportation- Negotiate costs and manage contracted partnerships

- Provide conflict resolution, planning, and dispatching for 60-driver fleet for Midwest to East coast region.- Process payroll, paid-layovers and deliver follow-ups for late loads as well as administer counseling.- Coordinate driver schedule to ensure successful deliveries.- Manage contracting and partnership negotiation.

- Increase overall efficiency by implementing cross-dock freight flow methods.- Reduce loss time injuries by 67% within three months.- Manage the schedule and routes of over 34 drivers.- Ensure safety and success measures through employee training sessions.

- Successful achievement of the highest closing percentage of 47% out of a team of 50 sales representatives.- Double the amount of new calls taken which exceeded the company standard.- Acquire major sales accounts in excess of $1,500,000.00.

- Reduce damage frequency from 67% to 33% by implementing OSHA guidelines.- Ensure a reduced turnover rate of lost time injury to an average of 85% effective through safe work methods, job review.- Reinforce operational processes, guidelines and procedures to ensure cargo delivery success.- Manage employee schedules as well one-on-one coaching to increase employee growth, morale and development.

Associate Of Arts Degree, Philosophy/Journalism

Foundations Of Faith