MANAGER • Operations / Hospitality / Customer Service / PropertyDynamic management career, from elite competitive athlete, to banker, to management professional to hospitality Manager-the journey has been rich in challenges, diversity, opportunities and success. Innovative professional presenting excellent ability to establish and maintain rapport and loyalty with clientele, peers and subordinates alike. Proven track record of increasing productivity and establishing and exceeding client and guest expectations. Over fifteen years of management experience, customer service and hospitality with a strong work ethic and aggressive attention to detail. Commendable leadership, meticulous problem-solving and stellar communication skills. Flexible, positive and responsive to change.