Keith Risner Email & Phone Number

Key Accomplishments:1. Increased customer satisfaction: Exceeded metric goals and actively worked with my team to ensure goals were consistently met.2. Streamlined processes: Developed and implemented a standardized customer service sales training, resulting in a 30% increase in average sales and a 15% increase in overall incentive rate.3. Exceeded sales targets: Consistently achieved or exceeded monthly sales targets, contributing to a 10% increase in revenue for the company.Skills and Qualifications:● Strong communication skills: Effectively communicate with customers via phone, email, and chat, ensuring their needs are met and issues are resolved promptly.● Problem-solving abilities: Proactively identify and resolve customer concerns, demonstrating a high level of empathy and professionalism.● Technical proficiency: Proficient in using CRM software, ticketing systems, and other customer service tools to efficiently manage customer inquiries and provide accurate information.● Multitasking: Successfully handle multiple customer interactions simultaneously while maintaining a high level of accuracy and attention to detail.● Adaptability: Quickly adapt to changing priorities and work effectively in a fast-paced remote environment.

• 

  Customer Service Representative

  Foundever