Jennie Ann Keith Rodriguez-Ramos Email & Phone Number

-Planned, developed, and carried out Marketing-initiated events as well as seasonal events. -To meet sponsorship quota, Marketing sourced partners to ex-deal events or rented the Mall's Event Center to possible exhibitors.-Oversaw the company’s marketing budget and kept track of and reported on marketing communications effectiveness.-Made and distributed all marketing materials in accordance with marketing strategies, including digital, print, and out-of-home.-Created complete post reports for all events and/or activities. Continuously did competitor checks.-Developed and executed content calendars for social media accounts, consistently maintained a high posting frequency, and adhered to quality content standards.-Implemented a strategic social media growth plan that resulted in an increase in Social Accounts' followers.-Collaborated with influencers and industry partners to drive cross-promotion, resulting in an increase in social media following.

Makati

-Mentored, trained, and oversaw new account executives.-Assisted account team with daily customer service.-Ensured client expectations were managed effectively.-Collaborated with influencers and partners for cross-promotion.-Handled budgets, campaign expenditures, and billing/invoicing.-Directed project management activities and provided comprehensive reports to clients.

Eastwood, Quezon City

-Organized and grew both new and existing accounts.-Created detailed proposal documents largely dictated by the prospective brand.-Coordinated with clients, internal stakeholders, and strategic partners.-Wrote accurate and informative accounting reports and documentation; Informed the creative team of the client's requirements, expectations, and wants.

Quezon City, Manila

-Presented, promoted, and sold products/services using solid arguments to existing and prospective customers.-Performed cost-benefit and needs analysis of existing/potential customers to meet their needs.-Established, developed, and maintained positive business and customer relationships.-Reached out to customer leads through cold calling.-Expedited the resolution of customer problems and complaints to maximize satisfaction.-Achieved agreed-upon sales targets and outcomes within schedule.-Coordinated sales efforts with team members and other departments.-Analyzed the territory/market’s potential, tracked sales and status reports.-Supplied management with reports on customer needs, problems, interests, competitive activities, and the potential for new products and services.

Manila

-Took escalated calls and assisted colleagues on the production floor.-Helped the team’s supervisor in completing administrative tasks such as recording the number of escalated calls daily.-Took inbound calls and assisted U.S customers with their billing concerns.-Provided the best options to customers by offering AT&T U-verse products and services to maximize their experience.