Technical Sales Manager
CurrentDuring my tenure, I have overseen a 250% increase in sales revenue, with a healthy margin maintained in the face of tough economic times. I've been able to achieve this using the following methods:-1. Standardisation of communication - I introduced a rigid communication system using rudimentary tools which has ensured coherent responses to sales enquiries, and solid - knowledge led - responses to customer queries.2. Ever increasing product knowledge - New products are being introduced by Lilliput every quarter, and each product has a potential different market it will apply to. The key to selling into these markets effectively is to keep astride of new tech and new products, and understand how the new features and assets - no matter how subtle or specific - will appeal to these markets.3. The creation of the dedicated retail website www.lilliputdirect.com - Before my tenure, the company was selling product by third party sources only, which was actively damaging the brand recognition as the third parties were unskilled with the product and unable to offer support. The website, launched 2013, saw a massive leap in sales for the company year on year (tripling any previous online sales efforts), leading to revenues company wide of c.£1m for financial year 2013-2014.Some of our regular clients include the BBC, ITV, and Pinewood Studios, as well as a historical sales to a number of high profile Premier League football teams and touring music acts including Ed Sheeran, Kasabian, and Snow Patrol. We also service industrial clients such as Manchester Airport, SAAB Seaeye, and DB Schenker