During my tenure, I have overseen a 250% increase in sales revenue, with a healthy margin maintained in the face of tough economic times. I've been able to achieve this using the following methods:-1. Standardisation of communication - I introduced a rigid communication system using rudimentary tools which has ensured coherent responses to sales enquiries, and solid - knowledge led - responses to customer queries.2. Ever increasing product knowledge - New products are being introduced by Lilliput every quarter, and each product has a potential different market it will apply to. The key to selling into these markets effectively is to keep astride of new tech and new products, and understand how the new features and assets - no matter how subtle or specific - will appeal to these markets.3. The creation of the dedicated retail website www.lilliputdirect.com - Before my tenure, the company was selling product by third party sources only, which was actively damaging the brand recognition as the third parties were unskilled with the product and unable to offer support. The website, launched 2013, saw a massive leap in sales for the company year on year (tripling any previous online sales efforts), leading to revenues company wide of c.£1m for financial year 2013-2014.Some of our regular clients include the BBC, ITV, and Pinewood Studios, as well as a historical sales to a number of high profile Premier League football teams and touring music acts including Ed Sheeran, Kasabian, and Snow Patrol. We also service industrial clients such as Manchester Airport, SAAB Seaeye, and DB Schenker

As Department Manager, I was responsible for running a £50,000+ per week (roughly 8,000 sq. ft) general housewares, household electronics, and clothing department of a medium sized supermarket. The department was run to a 12 Level KPI system, in which my department passed 95+% of all demographics. The clothing department saw a 25% increase in revenue under my tenure, and won 2 quarterly sales incentives in financial year 2008-9 - ensuring a healthy bonus and an uplift of morale for my colleagues.

Business Responsibility, Rota Management, Sales Promotion, Cash Handling, Stock Control, Store Accounting, Staff Appraisal, Product Knowledge, Advertising