Keith Rooney

Keith Rooney Email and Phone Number

Director, Community and Customer Management @ National Grid
Deer Park, NY, US
Keith Rooney's Location
Deer Park, New York, United States, United States
Keith Rooney's Contact Details

Keith Rooney work email

Keith Rooney personal email

n/a
About Keith Rooney

Twenty seven years experience in operations. Train,lead employees to achieve all corporate and department goals.Liaison with all major pipeline companies in the North East. Specialties: Merging Control Centers and streamlining operations to create best practice moving forward.Developing budgets, projects, PEX initiatives, developing large teams , and driving change. Leadership positions include Deer Park School Board Vice President and Trustee, NGA Downstate Coordinator and instructor.

Keith Rooney's Current Company Details
National Grid

National Grid

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Director, Community and Customer Management
Deer Park, NY, US
Website:
nationalgrid.com
Employees:
16613
Keith Rooney Work Experience Details
  • National Grid
    Director, Community And Customer Management
    National Grid
    Deer Park, Ny, Us
  • National Grid
    Director, Community & Customer Management
    National Grid Dec 2016 - Present
    Melville/Brooklyn Ny
    Lead the management and direction of the community-related and reputation enhancing activities within the jurisdiction. Represent the company in various venues, especially at a very local level within the assigned region. Lead a team of relationship professionals who will focus on economic development, account management, community relations, municipal activities and stakeholder management. Major goals of the position are to enhance our corporate reputation locally, drive toward superior customer satisfaction and leverage relationships in the jurisdiction in creating third party advocates for the Company in regulatory and political arenas. • Serve as the key face of National Grid within the assigned region, responsible for assisting with developing the overall jurisdictional and local strategies; aligning with US Leadership Team to build and maintain relationships and promote the National Grid brand with local regulators and government, business and community leaders; and establishing and maintaining strong relations with the overall community at large.• Responsible for driving Account Management Activities for the Company’s largest customers and community stakeholders in the Jurisdiction in a manner that ensure the retention of exiting revenues, the acquisition of incremental margins and the attainment of high levels of customer satisfaction, and the Company’s reputation as a corporate citizen involved in the communities National Grid serves.• Responsible for providing strategic direction to Jurisdictional Lead related to business and community trends in the region that will provide business opportunities for the company.• In assigned region, create and foster relationships across all communities, including local elected officials, town administrators, fire and police chiefs, and local business leaders. • Mobilize functional areas (especially Operations and Customer) in response to strategic community or customer needs.
  • National Grid
    Manager Gas Control Long Island /Upstate Ny Regions
    National Grid Oct 2012 - Dec 2016
    • Knowledge of electrical or gas system maintenance and construction procedures.• Understanding of shift operations. • Knowledge of relevant regulation (FERC, NERC, NPCC, NYRCC and ISO-NE, ISO-NY, gas standards).• Relevant certifications and authorizations (NERC, Clearance and Control) or ability to obtain certification within one year for electrical control.• Knowledge of SCADA system for gas control.Capability Requirements:• Able to analyse operational issues, evaluate options and develop a solution and make the supporting decisions in order to implement within the control room. (Analytical Thinking (3): Sees multiple relationships, identifying several likely causes or consequences of a situation)• Is capable of adapting policy and operational communications to suit the audience within the control room and also externally. (Impact and Influence (2): Adapts approach and considers what is important to the audience by tailoring message accordingly)• Demonstrates leadership to the operator team by prioritizing and delegating tasks to the team members while integrating feedback and insights from the team members. (Team Leadership (2): Promotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structure)• Demonstrated record of delivering results. (Drive for Results (3): Sets and strives to meet challenging, but realistic goals to improve performance One space between sections)
  • National Grid
    Chief Gas System Operator
    National Grid Dec 2008 - Oct 2011
    Coordinates the day-to-day operation of the Downstate National Grid Gas System where assigned and administers the dispatch of gas supply to meet daily customer requirements. This includes to gas to firm, interruptible, cogeneration, and power generation. Responsible for the proper coordination of operational communication with pipelines, suppliers, and major customers, as well as internal system planning, maintenance and emergency communications with Engineering, Field Services, Distribution, marketing and Emergency service. Liaison with all internal Departments to ensure SOPS and Facility integrity is upheld. Maintains responsibility for the overall operation, safety and reliability of National Grids system where assigned. This involves directing and approving all day-to-day activities related to the operation, maintenance, sale and utilization of all system assets, and coordinated activities between regions. Directly supervises 20 Gas Control Operators scheduling, payroll, training, corporate initiatives, performance evaluations, and all personnel decisions.
  • National Grid
    Lead Gas System Operator Long Island Gas Control Center
    National Grid Jul 1989 - Dec 2008
    Hicksville Ny
    Lead supervisor responsible for the Gas System. Operate system to maximize safety and integrity for firm, interruptible and electric generation customers. Handle and direct field operations on all gas emergencies, valve operations and Sop’s. Work with gas supply to maximize efficiency for the power plants and various pipeline companies. Review & approve all new gas construction projects in a timely manor. Direct and work closely with I & R supervisors and field personal to ensure regulators and gate stations operate efficiently. Supervise the shift in Gas Control for 24/7 operations.Gas System Operator NY & LIConfirm and dispatch natural gas for consumption by gas, electric, and third party customers. Assist lead operator on a daily basis. Manage daily supply contracts and transactions for NG via EBB. Work closely with KEDTS to maximize cost efficiency.NYCOperate gate stations via SCADA. Work as liaison between gas supply & pipeline companies. Assist lead with field crews, customer service, and I & R department.Gas Operations DepartmentWorked on budget and billing for the gas system operations department.Distrubution Department Hub Brooklyn Clerical, Sub supervisor, Gas Contruction permits for construction projects.

Keith Rooney Education Details

Frequently Asked Questions about Keith Rooney

What company does Keith Rooney work for?

Keith Rooney works for National Grid

What is Keith Rooney's role at the current company?

Keith Rooney's current role is Director, Community and Customer Management.

What is Keith Rooney's email address?

Keith Rooney's email address is ke****@****rid.com

What schools did Keith Rooney attend?

Keith Rooney attended St. Joseph's College, St. Joseph's College, Suffolk County Community College.

Who are Keith Rooney's colleagues?

Keith Rooney's colleagues are Maya Lobel, Laurie Hare, Cpp, Celia Lawrence, Kristy Yorker Jones, Teri Licciardi, Debra Doyle, Arnold Stenborg.

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