Keith Royer

Keith Royer Email and Phone Number

Independent Contractor, Developmentally Disabled Waiver Case Manager @
Keith Royer's Location
Albuquerque, New Mexico, United States, United States
Keith Royer's Contact Details

Keith Royer work email

Keith Royer personal email

n/a
About Keith Royer

I received my Bachelor’s in Business Administration (BBA) from the University of New Mexico (UNM) in the fall of 2016. My educational background is well-rounded, as I ended my college career with 187 credit hours. I switched my major a few times. I briefly went to the Art Institute of Colorado in Denver for Graphic Design, before realizing that art would be something best left as a hobby—and not as a profession. I started going to Laramie County Community College (LCCC) in my hometown of Cheyenne, Wyoming for Accounting. I moved down here to Albuquerque in 2005 and continued my education at Central New Mexico Community College (CNM)—eventually switching my major for the final time to Business Administration. While at CNM, I was inducted into the Phi Theta Kappa Honor Society for the nation’s top students in two-year college institutions. I graduated from CNM with my Associate’s Degree in Business Administration in the summer of 2011. I quickly decided to transfer my credit hours to UNM and turn my Associate’s Degree into a Bachelor’s. All of this was done while working full-time. And, I can proudly say I am the first person on my mother’s side of the family to have a college degree in quite a few generations! I might go back to school and take a few Spanish classes. While my Spanish is okay, it definitely leaves room for improvement.As I previously mentioned, I took all of my classes while working full-time. Although my first job when I came to Albuquerque was in the restaurant industry, I spent 11 years in the Assisted Living industry. While I never envisioned myself in any segment of the health care industry, I can say that I have learned quite a bit from it. In this field, I have learned about compassion, respect, dignity, self-perseverance, and so much more. In a nutshell, it has given me a much deeper appreciation for life.I left the Assisted Living industry in July 2019 and have been working with people with developmental disabilities ever since. In this field, I still get to take care of people--just from far more of an administrative way--which I enjoy.

Keith Royer's Current Company Details
A Step Above Case Management

A Step Above Case Management

Independent Contractor, Developmentally Disabled Waiver Case Manager
Keith Royer Work Experience Details
  • A Step Above Case Management
    Independent Contractor, Developmentally Disabled Waiver Case Manager
    A Step Above Case Management Dec 2021 - Present
    Albuquerque, New Mexico, United States
    I implement and monitor the services for DDW Individuals. I coordinate services for DDW Individuals with provider agencies, therapists, etc. I develop, modify, submit, and share the ISP (Individual Service Plan) document and the accompanying budget. I obtain and read reports/plans from IDT members. I develop and submit documents like the Level of Care (LOC) and Client Information Assessment (CIA). I schedule and facilitate ISP, IDT, and Allocation Meetings. I help Individuals get allocated onto the DD Waiver. I stay caught up with communications and updates on the Individuals I serve. I stay current on all trainings that are required for Case Managers to complete. I check the JIVA Portal on a regular basis to look for approved documents and also to submit documents requested by Comagine. I read, familiarize, and consult the DD Waiver Service Standards and the Clinical Criteria--to assist me in doing my job better and with more clarity. I check the NM Medicaid Portal on a regular basis. For Individuals that are being allocated onto the DD Waiver, this is to see if their Code of Eligibility (for financial eligibility) has been approved yet. For Individuals already on the DD Waiver, this is for me to monitor their Recertification dates--so I can remind them ahead of time. I complete ARFs (Allocation Reporting Forms) monthly to the Individual's I & E (Intake & Eligibility) Worker, if the Individual is in the allocation process. I conduct monthly site visits with Individuals I serve and complete SVFs (Site Visit Forms) and Case Notes afterwards.
  • Alegria Family Services
    Independent Contractor, Customized Community Supports (Ccs) Provider
    Alegria Family Services Sep 2021 - Nov 2021
    Albuquerque, New Mexico, United States
    I took my clients out of the house and into the community. I helped them work on the CCS Outcomes. I completed all necessary trainings. I informed the management team at Alegria about anything they needed to know. I kept myself up to date on all important forms/plans related to the clients' care. I completed all necessary progress notes in a timely fashion on a given shift. I completed and submitted accurate time sheets of hours worked. I completed and submitted monthly CCS Activity Calendars, both projected and actual.
  • Solana Care, Lc
    Residential Supervisor And Healthcare Coordinator
    Solana Care, Lc Aug 2020 - Sep 2021
    Albuquerque, New Mexico, United States
    My role as a Residential Supervisor & Healthcare Coordinator at Solana Care, LC is almost the exact same as my role as House Manager & Healthcare Coordinator at Optihealth, Inc.
  • Optihealth, Inc.
    House Manager And Healthcare Coordinator
    Optihealth, Inc. Oct 2019 - Aug 2020
    Albuquerque, New Mexico, United States
    My House Manager duties, among others included: managing & supervising my staff, keeping clients' files organized, maintained, and updated; keeping clients' medications stocked, organized, and updated; monitoring correct documentation on the MARs; helping participate in QA/QI reports; training staff on all things necessary (i.e., client-related, documentation, medication administration, etc.); managing the budget for the house; maintaining a company vehicle; communicating with the clients' IDT team members & guardians; so on and so forth.My duties as Healthcare Coordinator included: scheduling all needed appointments, making sure all appointments are completely correctly, etc.
  • Optihealth
    Direct Support Professional
    Optihealth Jul 2019 - Oct 2019
    Albuquerque, Nm
    While working as a DSP with Optihealth, I worked as care staff with the developmentally disabled. My job duties included: assisting clients with their ADLs, transporting clients to/from medical appointments, helping them achieve their goals, completing all necessary trainings, keeping myself updated on all their health plans, completing all necessary forms of documentation (i.e., progress notes, health trackings, GERs, etc.).
  • Elmcroft Senior Living
    Lead Resident Assistant
    Elmcroft Senior Living Oct 2013 - Jul 2019
    Albuquerque, New Mexico
    My duties include assisting residents with grooming, hygiene, dressing, toileting, incontinence care, transferring, escorts, showers, laundry, dining services, housekeeping, etc. Observation and documentation are also a major part of the position. As the Lead Resident Assistant, it is also my responsibility to supervise my staff, assign the other RAs their daily assignments, stock our work areas with needed supplies, monitor documentation, and keep upper management informed on all pertinent issues. In addition, I have also led several activities, as well as helped create new ones. I have also trained over 20 employees. I supported HR initiatives with the hiring process--including sorting through job applications/resumes, calling the applicants' listed references, and setting-up and conducting interviews. I have created and developed new operational processes that our facility has used for different forms of documentation, as well as updated several schedules pertaining to staff and workflow.
  • Brookdale
    Lead Resident Care Associate
    Brookdale May 2005 - Sep 2013
    Albuquerque, New Mexico
    While working at Brookdale Senior Living, my job title was Resident Care Associate. I was, essentially, a caregiver. Therefore, my duties included those of most other caregivers. I was responsible for assisting residents with grooming, hygiene, dressing, toileting, incontinence care, transfers, documentation, etc.Some time in 2007 I was promoted to Lead Resident Care Associate. What that meant was I would be the working supervisor of the other caregivers on my shift--which was from 2pm to 10pm. It included an increase in pay; I don't remember the amount. I still had all the same duties as a regular Caregiver (RCA), but I was also given additional duties as the Lead RCA. These additional duties included supervising my staff, assigning the other RCAs their daily assignments, stocking our units full of all materials we would need, training new employees, monitoring documentation--including Incident Reports, BM Logs, Daily Communication Logs, 24-Hour Reports, Resident Meal Tickets, etc.Occasionally, I would also assist with making the residents' shower & laundry schedules, joining in on conference calls with members of the corporate team, giving presentations at our monthly Town Hall meetings, developing residents' Individualized Service Plans (ISPs), helping develop new forms of documentation, giving feedback on other employees as a part of their yearly Performance Appraisals, assisting with the job interviews of potential new-hires, helping out in the kitchen by dishwashing & sometimes even helping prepare the meals, leading activities--in and out of the community, and giving tours to families potentially interested in moving their loved ones into our facility.Brookdale's Tramway community is split into two buildings--one is Assisted Living and the other the Memory Care unit. I worked in both buildings, during my time there. I was in the A.L. building from 2005-2008 and in the Memory Care unit 2008-2013.

Keith Royer Skills

Customer Service Public Speaking Leadership Team Building Healthcare Adobe Photoshop Analytical Skills Advertising Accounting Business Strategy Coaching Customer Relationship Management Supply Chain Management Community Outreach Graphic Design Microsoft Excel Event Planning Financial Analysis Facebook General Ledger Graphics Human Resources Journalism Team Leadership Litigation Microsoft Office Management Microsoft Word Social Media Marketing Microsoft Powerpoint Marketing Strategy Negotiation Networking Nursing Operations Management Online Marketing Organizational Development Research Recruiting Sales Training Teamwork Time Management Troubleshooting Telecommunications U.s. Health Insurance Portability And Accountability Act U.s. Generally Accepted Accounting Principles Writing Web Design

Keith Royer Education Details

Frequently Asked Questions about Keith Royer

What company does Keith Royer work for?

Keith Royer works for A Step Above Case Management

What is Keith Royer's role at the current company?

Keith Royer's current role is Independent Contractor, Developmentally Disabled Waiver Case Manager.

What is Keith Royer's email address?

Keith Royer's email address is kr****@****oft.com

What schools did Keith Royer attend?

Keith Royer attended The University Of New Mexico - Robert O. Anderson School Of Management, Central New Mexico Community College, Laramie County Community College, The Art Institute Of Colorado.

What skills is Keith Royer known for?

Keith Royer has skills like Customer Service, Public Speaking, Leadership, Team Building, Healthcare, Adobe Photoshop, Analytical Skills, Advertising, Accounting, Business Strategy, Coaching, Customer Relationship Management.

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