Responsible for the full-time care of two minor age relatives in need of assistance from a welfare household. Ensured proper nutrition, education, entertainment and socialization were provided for the well-being of the children. Set boundaries by establishing a routine and schedule, to which the children became accustomed. Assisted with homework, monitored progress in school and met with teachers to maximize student performance. Provided love and support to the family, including home visits and frequent communications.

Provide bookkeeping data entry and audit services to support business monitoring and tax preparation; Apply chart of accounts to ensure accuracy of postings

Performed project management to include scheduling, procurement, budgeting and finance, facilities and logistics.

Directed the quality management program certified to ISO 9001:2015 and ISO 17020:2012; led successful annual and re-certification QMS audits resulting in no nonconformities; directed regional performance excellence team to improve program performance through root cause analysis, corrective action, and process improvement; chaired monthly management reviews; trained new hires and staff in quality methods and tools; collaborated with functional leaders for more effective root cause analysis and corrective action; developed process improvement tools and techniques to drive enhanced performance.

Directed the quality management program certified to ISO 9001:2008; led successful annual and re-certification QMS audits resulting in no nonconformities; performed as billable Quality Manager on multiple government programs; increased award fee by 5% and improved program performance through root cause analysis, corrective action, and process improvement training; chaired monthly program calls for 26 sites to train and coach staff in quality assurance methods and tools and collaborate on best practices; improved root cause analysis and corrective action processes resulting in more effective program performance; developed process improvement tools and techniques to drive enhanced performance; reduced timesheet corrections by 45% through a lean project; conducted QMS orientation training for all new-hire employees.

Directed the planning, execution and improvement of the QA program, which included: developing and directing the corporate Quality Management System compliant to ISO 9001; authoring and executing QC Plans for major Defense contracts; conducting proposal reviews; developing QA tools for program management and process improvement; assessing and monitoring risks and opportunities; monitoring program performance and deliverables (CDRLs); overseeing the language testing program; assisting in development or revision of policies and SOPs to streamline processes; capturing and analyzing data for trending and analysis; collaborating with peers to identify and execute process changes to reduce costs and waste; managing the corrective action process and driving effective solutions; imparting quality management principles and methods to employees; and participating as a member of the Audit, Risk Management and Business Ethics committees. Project lead for the company’s Adopt-A-Highway project in Fairfax County.