Keith Sawyer

Keith Sawyer Email and Phone Number

Dynamic teams leader with a focus towards sales operations efficiency. @ Avocor
Keith Sawyer's Location
Woodburn, Oregon, United States, United States
Keith Sawyer's Contact Details

Keith Sawyer personal email

n/a
About Keith Sawyer

Client-centric professional with extensive experience in leading team associates to assist client needs, generate sales and resolve first call issues. Expertise in: Financial and P/L Management, Forecasting, Inventory Management, Customer Service, Warehouse Operations, MS Office, SAP ERP, NetSuite, Salesforce and MS Dynamics CRM systems.

Keith Sawyer's Current Company Details
Avocor

Avocor

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Dynamic teams leader with a focus towards sales operations efficiency.
Keith Sawyer Work Experience Details
  • Avocor
    Sr. Sales Operations Coordinator
    Avocor May 2022 - Present
    Wilsonville, Oregon, Us
    Headquartered in Oregon, US, Avocor is a global leader in creating collaboration solutions that enable people to come together easily, in-person or remotely, efficiently, and effectively.• Enter Sales Orders in Quickbooks or NetSuite, and coordinate order fulfillment with internal and external 3PL warehouses, freight brokers and carriers;• Manage Returns through the RMA Process;• Use Salesforce CRM in daily Sales Operations activities ensuring accuracy of information and best practices;• Initiate process improvements to demo/loaner program to improve operational efficiency and cost-effectiveness;• Generate deliveries for both domestic and international open orders. Maintains, reviews, tracks and troubleshoots status of all deliveries in system. Demonstrates proficiency in maintenance of deliveries and transfer orders (i.e., reversing, splitting, and canceling);• Facilitate new account & new supplier setup/onboarding with internal sales team and retailers;• Primary point of contact for Finance when resolving inventory and customer sales order issues;• Assist new corporate customers with sales process integration (EDI, webstore interface, WMS, etc.);• Interface with internal and external departments as needed to support customer accounts and resolve issues promptly and accurately;• Manage relationships with key operations suppliers/vendors;• Track supplier/vendor pricing, rebates, and service levels.
  • Millennium-
    Market Manager - Pacific Northwest
    Millennium- Sep 2020 - Feb 2022
    Delavan, Wisconsin, Us
    Headquartered in Delavan WI, Millennium is a nationwide value-added distributor of telecommunications materials and solutions that help companies build broadband networks to local communities.• Assess, forecast and execute ways to increase profitability against yearly P&L management for assigned territory;• Recruit, train and coach a strong sales and operations team that works cohesively to drive sales against market plan;• Cross-train all team members into various key positions to support overall daily operations of territory; promote individuals that meet or exceed job criteria and implement mentoring from senior members to quicken onboarding;• Evaluate weekly sales scorecards and KPI’s to measure team performance and identify market growth opportunities;• Reinforce company strategic plans and goals with team members through weekly meetings, 1:1 review and lunch/learns;• Exceed annual forecast and sales objectives and consistently review customer driven inventory to ensure proper stocking levels and cost reductions.
  • Flir Systems
    Sales Operation And Inside Sales Manager
    Flir Systems Dec 2016 - Mar 2020
    Wilsonville, Or, Us
    Headquartered in Thousand Oaks, CA, Teledyne is a leading provider of sophisticated instrumentation, digital imaging products and software, aerospace and defense electronics, and engineered systems. Teledyne FLIR LLC, is a subsidiary of Teledyne Technologies that specializes in the design and production of thermal imaging cameras and sensors. Its main customers are governments, industrial and commercial entities for various use applications.• Utilizing SAP and Microsoft Office, provided customers with up-to-date order tracking information and delivery. Provided customer price quotes with reflecting sales orders; monitored open sales orders to adjust inventory levels to exceed a 95% on-time delivery.• Produced and presented weekly metrics and forecasting to sales managers and corporate purchasing to reduce inventory on-hand and improved inventory turnover by decreasing reserves on hand from 6 weeks to 3 weeks.• Developed holiday sales promotions, demand generation proposals for increasing sales and generating new leads, and inventory reduction of outdated SKU’s, reducing inventory expense and carrying cost by 25%.• Recruited, hired and trained new insides sales reps to achieve established KPI’s according to sales quotas. Achieved over 30K incoming calls for FY2019 and generated $4.5M in unsolicited sales. FYOY growth of 110%.• Investigated and solved customer problems, sometimes complex and/or elevated by senior management and maintained resolution in CRM tools (Salesforce) to improve customer satisfaction efficiency, achieving less than 2-hour turnaround in response and resolve.
  • Flir Systems
    Regional Sales Manager, Western Us, First Responders
    Flir Systems Jul 2013 - Dec 2016
    Wilsonville, Or, Us
    Managed 26-state region across Western United States. Led tradeshows and key events coordinating training schedules, client meetings and corporate presentations. • Boosted sales and customer loyalty by leading informative product trainings outlining key solutions routinely exceeding customer needs. Expanded RFP activity and competitive wins with demo/loaner program nationwide, captured 40% of total thermal imager market for first responders YOY growth.• Through concentrated efforts with marketing and product management, expanded new product sales from $1.4M to $3.9M during 2014 – a 278% year over year growth.
  • Flir Systems
    Outbound Marketing And Customer Service Manager
    Flir Systems May 2011 - Jul 2013
    Wilsonville, Or, Us
    Held dual role managing team members who conducted site visits for c-suite customer stakeholders and facilitating training programs for new members and growing internal marketing programs. • Originated online webinar series to train regional reseller sales representatives on new products and accessories; grew attendance of ITC certification training classes by 125% through innovative email campaigns and instituted commission-per-promotion program for customer service representatives based on online store product sales.• By end of 2013, led team of 7 inside/customer service representatives taking >20,000 incoming phone calls, emails and chat resulting in $3M incremental new and remanufactured sales via FLIR direct online store.

Keith Sawyer Skills

Salesforce.com Sales Management Crm Training Management Cold Calling Marketing Sales Operations Lead Generation Account Management Program Management Reseller/var Networks Microsoft Dynamics Process Improvement Sales Analysis Customer Relationship Management Customer Satisfaction Government Contracting Webinar Management

Keith Sawyer Education Details

  • University Of Phoenix
    University Of Phoenix
    Global Management
  • Arizona State University
    Arizona State University
    Logistics

Frequently Asked Questions about Keith Sawyer

What company does Keith Sawyer work for?

Keith Sawyer works for Avocor

What is Keith Sawyer's role at the current company?

Keith Sawyer's current role is Dynamic teams leader with a focus towards sales operations efficiency..

What is Keith Sawyer's email address?

Keith Sawyer's email address is ke****@****lir.com

What is Keith Sawyer's direct phone number?

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What schools did Keith Sawyer attend?

Keith Sawyer attended University Of Phoenix, Arizona State University.

What skills is Keith Sawyer known for?

Keith Sawyer has skills like Salesforce.com, Sales Management, Crm, Training, Management, Cold Calling, Marketing, Sales Operations, Lead Generation, Account Management, Program Management, Reseller/var Networks.

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