• Leader of Client Success, with overall responsibility for initial implementation of XSELL SaaS AI and Machine Learning platform, along with ongoing support of all XSELL Healthcare and Insurance clients• Led successful implementation of HiPer Voice CoBot at two fortune 20 healthcare insurance corporations in 2020, resulting in $5.2M ARR• Delivered growth of 157% for existing clients in 2019 through expansion and new business development• Collaborated with clients and product engineering leadership to continually improve the platform’s usability and overall effectiveness• Collaborated with XSELL leadership team to set strategy and prioritize resources to execute the strategy• Developed a core reporting package to track KPIs, platform results and deliver insights to clients, leadership and cross-functional partners• Developed go-to-market strategy and approach for implementation and ongoing support of XSELL’s HiPer CoBot

• Leader of Project Management Office responsible for all strategic and cross functional initiatives Leads strategic planning process with senior management to align organization’s investment strategy with key initiatives and five-year roadmap• Led successful completion of $48M multi-year transformation of SWIB’s investment management platforms • Responsible for planning and ongoing management of organization-wide project budget ($12.1M)• Formed and led cross functional leadership council to align and prioritize cross functional work efforts across organization• Developed and implemented project approval and governance process, project methodology, dashboards, and financial reporting for project portfolio• Responsible for ongoing communications with organizational leadership, driving change for complex, organization-wide programs• Collaborated with business stakeholders to ensure the scope and direction of each project is on schedule, and in alignment with organizational priorities

Overall leadership of the Epic practice, including new client acquisition, account management, consultant • Leader of Account Management and Consultant Management teams responsible for Epic Practice sales, with $23M in annual sales• Developed new operating model to improve consultant management experience, resulting in improved sales results (exceeded revenue target for 2016 while operating at 50% staff capacity) and improved consultant satisfaction scores by 37%• Key member of leadership team, responsible for overall strategy and financial goals for Epic Practice• Created “Doppler”, a consultant advisory group, to gain insight on marketplace trends and grow consultant loyalty management, budgeting/forecasting, and strategic direction for the business.

Profit and Loss responsibility for the Lending Documents and Compliance business at CUNA Mutual (LOANLINER). Responsible for overall strategic direction, maintaining compliance with the CFPB, credit union/customer satisfaction and collaboration with cross functional partners within CUNA Mutual.

• Closed two large enterprise sales in 2004, totaling $17.8 million• Led implementation team of 23 people through a multi-year, multi-million-dollar project to install an electronic medical record system at Carle Foundation Hospital• Led the implementation of multiple Epic modules for a 650-bed hospital (UTMB), with an install budget of $2.6 million; the project was completed on-time and under budget in Q4 of 2005• Successfully implemented Inpatient orders and clinical documentation at a 350-bed rural community hospital (Aspirus) on-time and under budget in 2003

• Developed and managed the authorized distributor network in upper Midwest territory with an annual quota of $6.4 million• Achieved 126% of quota for FY2000, 113% of quota for FY1999• Recruited and trained nine new dealers in 3 key markets in 2000, a 33% increase over 1999 • Organized consultant liaison program to generate increased business from consultant community in the Chicago area

• Achieved 108% of quota for FY1998 (Quota of $1.2 Million), 110% of quota for FY 1997 ($1.1 Million)• Recruited 24 new dealers to the Active Voice Dealer Program, an increase of 43% • Trained sales representatives of all Midwest Region Active Voice dealers

• Consistently exceeded quota (110% in 1994 and 123% in 1995)• Achieved Salesperson of the Year for 1992, 1993, and Ameritech Presidents Club for 1994, 1995• Successfully launched Madison, WI branch office in 1995