Keith Smith Email & Phone Number

Wickham St, Fortitude Valley

Brisbane, Australia

Brisbane, Australia

10 Browning St, West End, Brisbane

One of the team of Architects working on the PCEHR.

Brisbane, Australia

• Solution Architect for the Corporate Change Program, a $40m program to refresh and extend the administration capabilities of QSuper, the administrator of the $26b Queensland Government Superannuation fund
• Identified key areas of change required to deliver desired organisational benefits in a manner which will allow sustainable embedding of a reduced operational cost base
• Developed strategic themes to align projects within the program to delivering targeted capability… Show more
• Developed strategic themes to align projects within the program to delivering targeted capability improvements
• Refined project scope for all projects and sub-initiatives within the program to ensure pre-requisite components were identified and appropriately scheduled
• Provided lead technical input in vendor selection to acquire new software for workflow and call centre

Brisbane, Australia

• Worked within the Retail Bank Portfolio Office producing the overall architecture for project delivery implemented by both IT and the Business delivery arms
• Produced integration and technical detail for Basel II Collateral Allocation Project Solution Architecture (Internal Ratings Based capital allocation project) to produce an annual saving of $30 million
• Developed Architecture and RFP for Basel II Collateral System enabling offshore delivery of $5m program that delivered a… Show more
• Developed Architecture and RFP for Basel II Collateral System enabling offshore delivery of $5m program that delivered a saving of $5m compared to alternative in-house estimates
• Project planned systems delivery Project streams for Basel II compliance program
• Architected delivery solution utilising external vendor to deliver On-line mortgage lodgement 6 months prior to in-house solution in order to meet requirements of Mortgage Broker consortium (for Suncorp retaining share.

Brisbane, Australia

• Assigned after original scheduled implementation date to salvage project delivery already 3 months behind, and with no end date in sight.
• Prioritised essential items to enable system delivery and benefit realisation to commence – Potential Benefit to business ($400k pa)
• Implemented vendor management monitoring process to mitigate over-runs on Agile iterations, reducing average over-run from 100% to zero

Brisbane, Australia

• Designed a solution which integrated 29 disparate systems and business processes spread over multiple states to deliver a single unified service, contributing to successful realisation of $100m+ of business benefit
• Project Managed technical IT delivery of $12m project, contributing to on time and under budget completion with all requirements covered
• Specified fault-tolerant design to ensure data integrity amongst connected systems, and proved resilience in production… Show more
• Specified fault-tolerant design to ensure data integrity amongst connected systems, and proved resilience in production environment, and negotiated required contractual Service Level Agreements
• System design successfully overcame third-party processing system hardware failure with 0% impact on sales and service delivery saving loss of productivity of 1 full business day for all card processing staff, and.
• Successfully facilitated understanding and co-ordinated technical delivery amongst teams located in 3 states as well as overseas Show less

Brisbane, Australia

• Developed detailed functional, integration and performance requirements to ensure end-to-end delivery of a robust transactional service across 5 different platforms
• Comprehensive planning and design and technical supervision enabled Internet Banking Project delivery within $10m budget
• Defined end-user experience goals, and provide clearly measurable performance criteria at the detailed transaction level to achieve these, breaking responsibility to each segment of the… Show more
• Defined end-user experience goals, and provide clearly measurable performance criteria at the detailed transaction level to achieve these, breaking responsibility to each segment of the delivery process
• Delivered world-best response time system, with all end user responses sub 2 seconds across dial-up Internet connections, whilst achieving sustainable transaction volumes double the design requirements
• Achieved overwhelming positive feedback from customers immediately upon implementation