One of the team of Architects working on the PCEHR.

• Solution Architect for the Corporate Change Program, a $40m program to refresh and extend the administration capabilities of QSuper, the administrator of the $26b Queensland Government Superannuation fund• Identified key areas of change required to deliver desired organisational benefits in a manner which will allow sustainable embedding of a reduced operational cost base • Developed strategic themes to align projects within the program to delivering targeted capability… Show more • Solution Architect for the Corporate Change Program, a $40m program to refresh and extend the administration capabilities of QSuper, the administrator of the $26b Queensland Government Superannuation fund• Identified key areas of change required to deliver desired organisational benefits in a manner which will allow sustainable embedding of a reduced operational cost base • Developed strategic themes to align projects within the program to delivering targeted capability improvements• Refined project scope for all projects and sub-initiatives within the program to ensure pre-requisite components were identified and appropriately scheduled• Provided lead technical input in vendor selection to acquire new software for workflow and call centre• Specified technology capability requirements for vendors to enhance existing software packages to support delivery of change program outcomes Show less

• Worked within the Retail Bank Portfolio Office producing the overall architecture for project delivery implemented by both IT and the Business delivery arms• Produced integration and technical detail for Basel II Collateral Allocation Project Solution Architecture (Internal Ratings Based capital allocation project) to produce an annual saving of $30 million• Developed Architecture and RFP for Basel II Collateral System enabling offshore delivery of $5m program that delivered a… Show more • Worked within the Retail Bank Portfolio Office producing the overall architecture for project delivery implemented by both IT and the Business delivery arms• Produced integration and technical detail for Basel II Collateral Allocation Project Solution Architecture (Internal Ratings Based capital allocation project) to produce an annual saving of $30 million• Developed Architecture and RFP for Basel II Collateral System enabling offshore delivery of $5m program that delivered a saving of $5m compared to alternative in-house estimates• Project planned systems delivery Project streams for Basel II compliance program• Architected delivery solution utilising external vendor to deliver On-line mortgage lodgement 6 months prior to in-house solution in order to meet requirements of Mortgage Broker consortium (for Suncorp retaining share of $40b pa in Housing Loan lodgements) • Sourced external vendor to deliver On-line mortgage lodgement via Application Service Provided hosting, saving $500k compared to internal options• Successful Production and approval of Bank Technology Roadmap for 5 year plan detailing $25m total budget • Developed and implemented Portfolio analysis reporting capabilities for Suncorp Banking supporting delivery of Strategic plan and Architecture• Produced monthly Line of Business Executive Reporting of Retail Initiative Portfolio for inclusion in Board Presentations detailing project progress and architectural development• Lead and Developed Portfolio team, growing staff capabilities enabling reduction in staff numbers by 25% to save $80k pa.• Presented Business case supported by strategic Architecture to annual business planning to obtain budget for capital expenditure to ensure timely system refreshes, minimising total life cycle cost to run, and mitigating risk of urgent and expensive unplanned application replacement most likely to exceed $10m Show less

• Assigned after original scheduled implementation date to salvage project delivery already 3 months behind, and with no end date in sight.• Prioritised essential items to enable system delivery and benefit realisation to commence – Potential Benefit to business ($400k pa)• Implemented vendor management monitoring process to mitigate over-runs on Agile iterations, reducing average over-run from 100% to zero

• Designed a solution which integrated 29 disparate systems and business processes spread over multiple states to deliver a single unified service, contributing to successful realisation of $100m+ of business benefit• Project Managed technical IT delivery of $12m project, contributing to on time and under budget completion with all requirements covered• Specified fault-tolerant design to ensure data integrity amongst connected systems, and proved resilience in production… Show more • Designed a solution which integrated 29 disparate systems and business processes spread over multiple states to deliver a single unified service, contributing to successful realisation of $100m+ of business benefit• Project Managed technical IT delivery of $12m project, contributing to on time and under budget completion with all requirements covered• Specified fault-tolerant design to ensure data integrity amongst connected systems, and proved resilience in production environment, and negotiated required contractual Service Level Agreements• System design successfully overcame third-party processing system hardware failure with 0% impact on sales and service delivery saving loss of productivity of 1 full business day for all card processing staff, and preventing loss of 1 days sales.• Successfully facilitated understanding and co-ordinated technical delivery amongst teams located in 3 states as well as overseas Show less

• Developed detailed functional, integration and performance requirements to ensure end-to-end delivery of a robust transactional service across 5 different platforms • Comprehensive planning and design and technical supervision enabled Internet Banking Project delivery within $10m budget• Defined end-user experience goals, and provide clearly measurable performance criteria at the detailed transaction level to achieve these, breaking responsibility to each segment of the… Show more • Developed detailed functional, integration and performance requirements to ensure end-to-end delivery of a robust transactional service across 5 different platforms • Comprehensive planning and design and technical supervision enabled Internet Banking Project delivery within $10m budget• Defined end-user experience goals, and provide clearly measurable performance criteria at the detailed transaction level to achieve these, breaking responsibility to each segment of the delivery process• Delivered world-best response time system, with all end user responses sub 2 seconds across dial-up Internet connections, whilst achieving sustainable transaction volumes double the design requirements• Achieved overwhelming positive feedback from customers immediately upon implementation • Sound design resulted in no need to re-invest in core system components to this day – avoiding the need for any upgrade project at a projected cost of $5m - $10m• Suncorp Online Banking System was a winner in the Asia Pacific IT & T Awards in 2001 Show less