Keith Stephens Email & Phone Number

Summary of Qualifications • 7 years’ experience working as an IT Support Specialist Lead.• 20 years’ experience working as IT Support Specialist• 27 years’ experience working in a manufacturing environment. • Nov 1997 - June 2004: Manufacturing Equipment Technician • 20 years’ experience working as IT Support Specialist • June 2004 - Present • Infrastructure Support Tech • Applications Support Tech • Station Controller/Process Flow Integration Engineer • Computer Technician/SharePoint Architect/Information Systems Engineer • 7 years’ experience working as an IT Support Specialist Lead • 2017 - Present • Infrastructure Support Tech • Applications Support Tech

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  Infrastructure And Devops Engineering Manager

  Intel Corporation

  Jul 2024 - Present - Chandler, Arizona, United States

  I manage a team of Shift 5 and Shift 7 infrastructure engineers responsible for production operational support to Manufacturing Automation Infrastructure Systems.Our team installs, integrates, tests, configures, and supports factory computing clients and servers across Windows, UNIX, Virtual Machines (VMs) and on-prem Cloud environments, plus the storage environments for critical factory data. The team members coordinate customer requirements and deliver the technical infrastructure solutions. They utilize advanced troubleshooting skills and Model Based Problem Solving (MBPS) methodologies to solve systems issues. Members actively participate in virtual factory (VF) groups to drive continuous improvement and achieve systems health goals, as well as emerging capability needs.