Keith Strong Email & Phone Number

Sacramento, California, United States

Lead Quality Assurance Analyst working on Digital Products at Golden1

Folsom, California, United States

Results-driven Quality Assurance professional aspiring to excel as a Director of Quality Assurance. Proven track record in leveraging deep knowledge of software quality assurance disciplines, quality engineering, and automation implementations to lead dynamic quality teams.Key Accomplishments and Responsibilities:Instrumented the building of complex quality assurance environments used for automation and functional testing across team of over 100 QA engineers. Led a dedicated integration team focused on high priority cross-portfolio projects across the org, driving best practices to improve quality, and providing key metric reports to senior leadership.Strengthened the organizations morale by providing employees reporting to me the time to integrate professional development in each quarter of the year, with most achieving over their expected goals.Spearheaded quality initiatives to ensure the highest quality for all product deliverables.Demonstrated strategic leadership in overseeing the quality team's active participation in the agile development process.Established and nurtured strong relationships with stakeholders at all levels.Ensured on-time delivery of new product features, enhancements, and bug fixes with the highest quality, consistently delighting end users.Possesses a unique blend of functional and technical acumen required for effective quality team management.Committed to driving excellence through the application of enterprise software development best practices.Proven ability to lead and inspire teams to achieve and exceed quality goals.Keen focus on implementing automation solutions to optimize quality engineering processes.Passionate about delivering results that align with organizational goals and objectives.

Folsom, California, United States

Dynamic leader with a proven track record of having led a high-performing team of 12 Quality Assurance Engineers. Specialized in functional and automation testing of new features, development enhancements, and the ongoing maintenance of a global Student Information System. Our customer base exceeded 45 million, including students, teachers, administrators, parents, and other education industry members.In my role, I interfaced cross-functionally to define acceptance criteria, developed technical and testing strategies, and identified high-level story points for multiple projects simultaneously. Project support extended to framework construction, covering accessibility, localization, plugins, APIs, database extensibility, field-level security, and reporting.As a key contributor to senior management forecasting, I provided estimates for development scope and resource projections for future projects. My analytical skills shone in creating quarterly reports that supported QA processes for ongoing Agile projects. I implemented testing procedures that significantly reduced gaps and increased visibility across product development processes.As part of my responsibilities, I designed and deployed regression cycles for each major release, ensuring the highest quality standards. I also played a vital role in maintaining the project website (wiki), keeping detailed records of project specifics, production environments, and test strategies and results.Excited about having contributed my expertise to innovative projects and having driven excellence in quality assurance. Let's connect and explore how I can bring value to your team or organization!

Rancho Cordova, California

- **Strategic QA Leadership:** Directed the QA delivery for a diverse portfolio of ongoing agile projects each quarter, providing strategic insights and analysis to optimize processes and elevate project quality.- **Team Leadership and Coaching:** Effectively managed and coached a team of 10 QA testers, fostering a collaborative and growth-oriented environment. This included regular performance evaluations and skill development initiatives.- **Release Management Excellence:** Served as the QA Release Manager for major releases throughout the year, ensuring meticulous planning, coordination, and execution of testing activities to meet project timelines.- **Performance Metrics and Reporting:** Delivered comprehensive metrics and analysis to upper management, offering actionable insights into project performance and areas for improvement.- **Strategic Test Planning:** Developed and executed strategic test plans for high-impact projects, ensuring thorough test coverage and risk mitigation.- **Process Optimization:** Reviewed and implemented new processes to enhance efficiency and effectiveness, reducing gaps in testing and improving overall QA workflow.- **Cross-Functional Collaboration:** Collaborated seamlessly with other departments, such as product and development, to contribute to informed decision-making during planning phases.- **Resource Allocation and Management:** Assisted in managing resource allocation across projects, optimizing team resources to meet project objectives.- **Testing Visibility Initiatives:** Pioneered new processes to increase testing visibility across product and development teams, fostering transparency and collaboration.- **Documentation and Knowledge Management:** Maintained comprehensive team wiki pages containing project specifics, test strategies, and environment information, promoting knowledge sharing and team cohesion.

Rancho Cordova, Ca

Rancho Cordova, Ca

Rancho Cordova, Ca

Developed test plans and cases and executed functional, acceptance, and browser compatibility testing. Created End-of-Year Processing and School Interoperability Framework (SIF) testing strategies. Mentored newly hired QA members regarding corporate processes and testing methodologies and planning. Managed two contractors hired as support for major release project. Designed administrative, attendance, discipline, report, and SIF application area test scripts.

Folsom, Ca

Responsible for assisting Analysts, Quality Assurance, and Programmers in all stages of Software development cycle.Assisted Product Manager in defining software requirements, functionality, User Interface, and Prioritization of featuresAccomplishments● Created detailed mock­ups to illustrate new feature functionality for Enterprise software● Provided User Acceptance feedback and testing● Assisted in Presentation for L.A. Unified School District● Demonstrated Enterprise software for: Apple Execs, PowerSchool staff employees, IBM/Arthur Anderson, and alsoassisted in presentation for Portland School District● Provided Release Notes documentation for 3 builds including known issues and database documentation

Folsom

Laramie, Wy

Managed LAN and WAN networks for district with 17 schools, training teachers on new software, etc.Worked with tech director on projects around the district and on maintaining the structure of tech plan.