Keith Sum Mba / Msf Email & Phone Number

New York, Ny, Us

Basking Ridge, Nj, Us

Manage customer-facing work, such as installing equipment (fiber network) while directing seven direct reports and a team of 120 technicians. Address and resolve maintenance issues for large business accounts in New York City, Long Island, and the states of CT, RH, MA, VT, and Maine while removing bottlenecks for technicians during installations. Identify opportunities to minimize expense and revitalize the culture while governing the New York metro region.Highlights of accomplishments in this role include:• Spearheaded team while meeting 95% objective for Observations and Safety training by avoiding motor vehicle accidents.• Sustained #1 position as best network provider and technology leader with a total of 66 CATA outages, zero human errors, and 99.995% wireline network availability (Enterprise Networks).• Improved data transmission while upholding optical simplex YTD of 82.9% on a goal of 95%.

Basking Ridge, Nj, Us

Drove business enhancement as a Subject Matter Expert to complex performance issues while defining and executing action plans. Warranted quality and delivery of the products and services, demonstrating a commitment to financial excellence and customer satisfaction. Accomplished business objectives by developing and assessing business cases for pricing and investment decisions.Highlights of accomplishments in this role include:• Optimized financial analysis, steering the organization in the development of costing/profitability models and reports. • Offered strategic guidance and insights during the analysis process to the business client as a Functional Specialist.• Assessed the overall health and trajectory of the business by examining budget variances in financial results and assessing Key Performance Indicators (KPIs).

Basking Ridge, Nj, Us

Adopted a data-driven approach, such as providing packaged analysis and presentation of results to strengthen decision-making processes. Adhered to regulatory standards involving collaboration with peers for critical compliance requirements and execution of necessary actions. Ensured business success by recognizing trends and growth opportunities across one or more lines of business.Highlights of accomplishments in this role include:• Streamlined communication and troubleshooting with engineers, vendors, and field operations to schedule engineering work orders.• Guaranteed efficient management of the FTTP builds for New York City while offering high-speed network access.• Upgraded connectivity infrastructure while spearheading the creation of a network that connected over 140K residential units and 12.5K business units across the five boroughs of New York City.

Basking Ridge, Nj, Us

Formulated a detailed project plan while achieving complex milestones and deliverables. Evaluated new technology solutions to align feasibility and compatibility with existing systems.Highlights of accomplishments in this role include:• Navigated performance optimization efforts, encompassing organizing training activities, implementing safety protocols, and coaching union associates. • Utilized Grafini while conducting network analysis to search candidate sites for various projects and initiatives.

Basking Ridge, Nj, Us

Aligned with organizational goals while directing the Subsidized FTTP Build Program in cooperation with key internal stakeholders. Facilitated streamlined project execution and met EOY residential goals by scheduling work with engineering teams, collaborating with vendors and logistics for materials, reporting metrics, and removing roadblocks for field teams.Highlights of accomplishments in this role include:• Improved connectivity while serving 39.4K residential units and 8.94K business units in the borough of Manhattan.• Complied with set regulations and provided quality services to residents while completing NYC Local Franchise Agreement.• Strengthened the CXM teams by leading in the development and launch of field tablets.

Basking Ridge, Nj, Us

Warranted seamless communication services while functioning as Facilities Specialist, Outside Plant Engineering. Innovated efficient solutions by diagnosing errors and technical problems.Highlights of accomplishments in this role include:• Coordinated the deployment process as Assistant FiOS Project Manager for Manhattan and Bronx.• Handled resources and met project timelines as Local Manager for Midtown/Southern Manhattan Construction.• Drove restoration efforts for the World Trade Center, encompassing developing critical communications systems for first responders and aiding in the re-establishment of Verizon's infrastructure in Lower Manhattan.

London, Gb

-Negotiating the sales of multiple homes between the sellers and buyers -Composition of contracts for final sales-Coordination of sales by scheduling inspectors, final walk through, mortgages-Held real estate licenses in New Jersey, New York -First point of contact for buyers and sellers

Master Of Business Administration (M.B.A.), International Business And Finance

Master Of Science (M.S.), Finance

Bachelor Of Science (B.S.), Mathematics