Keith Tesch Email & Phone Number

• Perform all aspects of hotel management including supervision of front desk and housekeeping departments. Hiring, firing, and disciplining employees. • Train new front desk employees, give employee reviews and wage increases, process payroll, marketing, monthly and yearly financial record keeping, and maintaining property condition.• Supervision of front desk and housekeeping department.• Meet and greet guests, and handle guest complaints or concerns.• Solicit frequent guest discount packages.• Solicit area businesses for rooming and group functions.

Wausau, Wi

•Analyze paperwork so I/C is paid for all services performed.•Make sure the I/C’s received the proper percentage of payments.•Transfer money from active account to Comdata card.•Make truck and child support payments for I/C’s•Analyze, explain, and protest claims for the I/C.•Perform customer service for the I/C’s.

• Promoted through the Grand Corporation to General Manager of Rodeway Inn.• Rodeway Inn 39-room hotel.• Perform all aspects of hotel management including hiring and training of new employees, employee reviews and wage increases, payroll, processing benefits paperwork, marketing, monthly and yearly financial record keeping, and maintaining property condition.• Meet and greet guests, and handle guest complaints or concerns.• Solicit frequent guest discount packages.• Solicit area businesses for conference and group functions.• Supervision of 6 full time and 19 part-time employees.• Lead Rodeway Inn to the “Inn of the Year” finalist in 2006.

Bsb/M, Business Management

Education record