Keith Ton Email & Phone Number

Irvine, California, United States

Costa Mesa, Ca

Assist with and resolve site-specific difficulties during new site commissioning, system upgrades, and expansions of power monitoring software and hardware, while abiding by safety regulationsConsult customers on-site for improvements in Power Quality, Efficiency, and ConsumptionAs a Subject Matter Expert, provide training presentations and labs for new teammates and customersEngage in side projects such as Employee Engagement Team, EcoXpert Partner Program, Power Monitoring University Training, and Government Warranty CasesSkills Gained: SQL Databases, Training Organizer, Project Management, Power Industry Fundamentals

Costa Mesa, Ca

Resolve technical issues with industrial power monitoring hardware through phone, email and chat support, while maintaining a Net Promoter Score of 88% and demonstrating Schneider Core ValuesManage demo lab for testing meter configurations, RMA, and remote network accessDocument new issues through internal case management system and external knowledge baseWork closely with direct and indirect North America sales force to manage customer relationships, while assisting in of +30 sales leads for Support Contracts, Hardware/Software, and ServicesSkills Gained: Hardware Commissioning, Remote Troubleshooting, RMA, Customer Satisfaction

Irvine, Ca

Execute electrical failure analysis on upcoming hard disk drive products by identifying system-level hard drive failures, analyzing the results of electrical tests, and creating presentable failure reportsPerform electrical bench tests using oscilloscopes, test scripts, and other in-house failure analysis softwareUse Root Cause analysis to collaborate with different functional teams and devise a corrective action which prevents recurrent failures; thus improving product yield, quality, and reliabilitySupport the development, improvement, and documentation of failure analysis software by creating help guides and tutorials for the in-house drive failure and problem management databasesSkills Gained: Root Cause Analysis, Advanced Oscilloscope Techniques, Hard Disk Drives

Irvine, Ca

Programmed motion scripts in TCL and Labview, assembled motorized motion demonstrations, and presented full assemblies to potential customers and trade show attendeesSoldered and constructed functional circuit boards and cables for OEM application testingTroubleshoot motion controllers, motorized stages, actuators, and other motion products for customersWrote website product descriptions, user manuals, datasheets, training guides, and application notesSkills Gained: Technical Writing, Soldering, Trade Show Demo Assembly

Irvine, Ca

Team objective: develop a non-invasive medical blood scanner to intake reactive light from the human wrist, process the light characteristics using Raman Spectroscopy, and neatly present data like blood glucose and blood pressure onto a proprietary smartphone appCoordinated open communication and weekly progress meetings with 5 other electrical engineers and the project manager, while keeping constant documentation of tasks and test resultsUtilized an Arduino Mega and Raspberry Pi to integrate and command a CMOS light sensor, Bluetooth module, and SD moduleTested digital oscillator and SRAM components using an oscilloscope and software test cases