- Content Creating- Video Editing

- Monitor mall cameras.- Patrol the mall by foot.- Monitoring safety procedures throughout the mall to prevent customer and employee accidents.- Prevent and when needed break up fights.- Dispatching via radio and phone and taking inbound calls.- Evacuated mall tenants during a fire.- Deescalate issues where customers are arguing with other customers or store employees.- On Sunday evenings I am assigned to be the leader of the group when supervisors and managers are not on schedule.- Establish great relationships with many of the mall tenants.

- Assist law firms and corporations with various M&A and lien/litigation transactions. - Draft, review, and file corporate and lien documents throughout the USA and overseas. - Coordinate with vendors, domestically and internationally, in order to process documents and conduct searches. - Assist clients with the process of apostilling and legalizing documents for foreign use. - Build and maintain relationships with clients. - Attend sales calls. - Identify opportunities to cross-sell and up-sell services. - Find innovative ways to resolve issues and complaints. - Improve various services and create new services.- Assist with training of customer service staff. - Distribute work amongst the team in order for individual quotas to be met. - Meet with management and the customer service staff to develop and implement plans and new ideas. - Evaluate the performance of each CSA.- Second specialist in the history of the company to be hired and meet the company’s quota within the first year. - Upon my arrival in 2019, I assisted the company in having a record breaking year in revenue and sales. - Due to my efforts in 2019, Lemonade Insurance Company decided to transfer all of their units and transactions from one of our largest competitors. - In 2020, during the height of the pandemic, my team and I were able to match 2019’s record breaking year. - In 2021, billed over $1 million dollars in revenue within the first 3 years.- In 2021, billed out over 1 million dollars in sales and became the youngest specialist to join the company's million dollar sales club.- Created a notary service in order to assist clients with finding remote and mobile notaries throughout the country.- Presented management with a plan that allowed the company to increase revenue and still keep fees competitive.

• Monitor mall cameras.• Patrol the mall by foot.• Monitoring safety procedures throughout the mall to prevent customer and employee accidents.• Prevent and when needed break up fights.• Dispatching via radio and phone and taking inbound calls.• Evacuated mall tenants during a fire.• Deescalate issues where customers are arguing with other customers or store employees.• On Sunday evenings was assigned to be the leader of the group when supervisors and managers were not on schedule.• Establish great relationships with many of the mall tenants.

- Worked with the owner and sales manager in order to surpass customer service expectations and goals. - Upsold and cross-sold services. - Attended sales calls in order to maintain current relationships and explore new opportunities. - Implemented new ideas in order to increase revenue and provide a better experience for our clients. - Assisted law firms with various mergers and acquisitions, and lien/litigation transactions. - Researched domestic and foreign rules and guidelines in order to complete various filings, publications and recordings. Assisted clients with the process of apostilling and legalizing documents for foreign use. - Addressed customer inquiries, and investigated and resolved complaints and grievances. - Notified clients of reports due and filed reports with all 50 states. - Drafted, reviewed, and filed documents throughout the United States and overseas.- Saved two large accounts from leaving the company and was able to increase revenue between 75% to - 80% for each account by resolving invoice issues and providing excellent customer service. - Increased revenue and interest from clients by promoting after hour services. - Created a Lien/Litigation Search Order form which aided new paralegals when ordering lien and litigation searches. - Created a chart for invoicing large Lien/Litigation projects, due to system limitations, which in turn saved us time and allowed us to provide invoices the same day and provide a breakdown in costs.

- Provided great customer service by anticipating and responding to customer needs. - Assisted with cash register transactions. - Assisted in any and all duties in order to speed up the process so that we can provide great customer service at all times. - Proactive and was always looking for work.

- In the first few months I generated over 20 leads every weekend. - Generated double the amount of leads as a part-time associate than many full-time associates.- Generated a lead that consisted of adding solar panels to a small school out in Long Island.- Greeted customers as they entered the store.- Assisted customers with questions about Solar Panels.

Drafted, reviewed and filed various types of corporate and UCC filings for law firms and corporations, both domestically and internationally. Assisted in the process of obtaining an apostille or legalization certificate. Processed lien/litigation filings and searches within the United State and overseas. Received and responded to a large number of requests by way of email and phone on a daily basis. Was responsible for handling and coordinating large corporate search projects. Worked with over 60 accounts on a monthly basis. Data entry.Trained and mentored new employees on processing procedures, our order entry systems, and how to utilize various state databases. Youngest Specialist to generate $1 million dollars in revenue in one year. Transferred over 600 units for representation from our competitor along with all transactional work. The 600 units transferred helped the company reach its goal of having 1 million units of representation. Processed a search project of over 2,000 units for Disney.

- Improved registry add-ons for the Fine China Department at Bed, Bath and Beyond by 60% from 2013 to 2014. - Increased registry add-ons for other departments at Bed, Bath and Beyond by 40%-60% from 2013 to 2014. - Listed as the top bridal consultant at Bed, Bath and Beyond Farmingdale Store in 2014. - Served as a liaison between the couples and the store to ensure that the couples receive a superior customer service experience.- Provided advice to couples on various products that would help build their registry by referring to prices and product literature. - Escorted couple throughout the store, educating them and making suggestions on popular items to scan for their registry.- Represented company by going to bridal events and setting up appointments for various stores in Long Island.- Trained other consultants on how to build a relationship and a registry. - Provided and implemented new ideas to boost sales and revenue. - Resolved customer complaints by investigating the issues directly. - One of the top 3 associates who produced the most online sales every month.

- Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.- Assisted in cash register transactions on a daily basis.- Maintained the appearance of the store.

- Filed court documents, such as subpoenas, motion papers and order to show causes.- Retrieved UCCs from the New York County Clerk and various documents retrieved from all courts in all boroughs including DHCR, Department of Finance and HPD.- Served Subpoenas, Summons, Complaints and legal documents upon respondents, opposing attorneys. and obtained signatures from judges.- Office duties included Xeroxing of all court documents, handling and distribution of all in-coming/outgoing mail, including registered and certified mail.- Ensured that all office supplies are stocked and distributed accordingly.

- Loaded and unloaded the truck bi-weekly. - Stocked the shelves and maintained the store's appearance.- Assisted customers with questions.