Keith Wallace Email & Phone Number

Naples, Florida, United States

• Responsible for overall inventory shortage performance for each assigned store • Ensures that policies are adhered to in the process of internal & external theft investigations• Works collaboratively with customers and store associates to ensure all objectives are met • Monitors audits and reports on a daily basis.• Initiates and oversees training for asset protection detectives• Maintain liaison with the Sheriff’s Bureau from each district.• Creates a work environment that encourages creative thinking and innovation• Works with sales support to assure shortage control processes are followed

Naples, Florida Area

• Coordinates national disaster preparedness • Provides exceptional customer service resources to the public• Oversee executive protection team for U.S. Government officials & Dignitaries • Develop/Implement policies and emergency procedures for security personnel. • Review logs, incident reports, and other documentation prepared by subordinate staff. • Maintain liaison with the Collier County Sheriff’s Bureau on matters of mutual concern. • Plan and provide security training for all officers. • Conduct internal investigations, security audits, and site inspections. • Schedules and supervises security services for BCC meetings and special events. • Respond to security emergencies in the capacity of an armed security officer.

Naples, Florida Area

• Corporate and private events• Executive protection. • Surveillance

Naples, Florida Area

Sales Account Executive - 2014 to 2016.Dynamic sales representative whose achievements reflect outstanding marketing instincts, an innovative spirit, strong leadership skills, and a profound commitment to customer satisfaction. Sales Coordinator - 2007 to 2014Assist sales representatives by providing professional customer service to their clients. These duties entail monitoring multiple accounts, entering and scheduling orders, ad copy coordination, monitoring invoices and billing, answering phone calls and emails, sending and receiving faxes, and making sure all clients are serviced accordingly.Graphic Designer- 1992 to 2007 • Dynamic sales representative whose achievements reflect outstanding marketing instincts and innovative spirit, and a profound commitment to customer satisfaction.• Creative & multi-talented graphic designer who conceptualizes innovative design solutions for print.• Video Production Specialist - Consulting potential advertisers on the advantages of video advertising and the production process• Computer programs: Outlook, power-point, Microsoft word, and multiple design platforms. MAC & PC proficient

• SAKS 5th Jewelry department detail.• Asset protection.• Jewelry & currency escort.• Loss Prevention.

• Detection and apprehension of suspected shoplifters using CCTV• Conducted safety security inspections• Investigated fraudulent workers

Naples, Florida Area

• Crowd control and monitoring for all events• Provides managerial support for guest services and daily operational duties• Responded to physical altercations and safety incidents within the restaurant

• Security patrols• Surveillance and apprehension of suspected shoplifters

Naples, Florida Area

As a Private Investigator, I was tasked with acquiring discrete and confidential evidence for clients for cases such as; divorce, infidelity, and insurance fraud.• Coordinated with other investigators on cases and reports.• Excellent communication skills, both oral and written; strong computer and internet skills.• Conducted stationary and mobile surveillance on individuals being investigated.• Proficiency in operating cameras, computers, radios and other equipment.• Strong physical disposition and the ability to sit and stand for long hours.• Exceptional ability to cope with awkward or difficult people.• Exceptional at providing information and interviewing people.• Driving surveillance experience.

Associate'S Degree, Homeland Security, 4.0

Activities and Societies: Phi Theta Kappa Honor Society

Associate'S Degree, Criminal Justice And Corrections

Activities and Societies: Alpha Sigma Honor Society

Bachelor'S Degree, Criminal Justice And Corrections, 3.588

Activities and Societies: Alpha Sigma Honor Society

Selling Skills And Sales Operations

Sales Process Overview Call Opening/Make the Connection The CNA discussion/Explore the Possibilities

Statewide Firearm License, Security And Loss Prevention Services

Activities and Societies: Chapter 493 of the Florida Statutes 5N-1 FAC (Florida Administrative Code) Chapter 775, 776 & 790 of the Florida.

Human Resources Development

Management Styles & Team Building

Hr-007 Managing Employee Problems And Problem Employees

Education record

Effective Communication and Interviewing Skills

Education record

Managing Multiple Priorities

Education record

Activities and Societies:Range safety and instruction Shooting on the move Reloading during engagement Cover and concealment Shooting.

Executive Protection: Protecting Your Principal 101

The advance - Preplanning Determining and getting your principal to a hard room The Evacuation Fields of fire and overlapping fields.

Executive Protection Certificate Exam

Threat Assessment Advance procedures Choreography of protection Counter Surveillance Emergency extraction Working with foreign security.

The 7 Habits Of Highly Effective People

The Maturity Continuum 1: Be proactive 2: Begin with the end in mind 3: Put first things first 4: Think Win-Win 5: Seek first.

Verbal Tactics

• Identify ways to diffuse, disarm, or deflect someone’s verbal psychological attack • Develop a spoken form of self-defense • Recognize.

Bachelor'S Degree, Criminal Justice/Law Enforcement Administration