Keith Watson Email & Phone Number

Responsible for revenue generation and client relationship management for CC&T’s largest accounts ($1M+) that total over 90% of CC&T’s revenue and developing new accounts. Success stories include:- Managing the CSC (formerly DynCorp) account since 1998, which produced $1M+ in 2006- Increased the ‘Win’ ratio 10% from 2005 to 2006 by focusing on higher value.

Primary responsibility was to manage a team of technical sales support specialists who provide post-sales support to major clients and to internal sales efforts. Secondary responsibility was to assist Account Managers with bid and proposal preparation for major client opportunities, which included on-site visit to client sites, late night work, weekends.

Led a team of five (5) project managers and a total staff of 40 people. Provided leadership and direction for project managers. Designed and built the Operations group from the first two project teams. - Conducted ‘deep dives’ with Project Managers to perform in-depth analyses of labor, parts/material, and travel costs; comparing with baseline standards.

Directed field resources, tracked deliverables, managed change requests, conducted project reviews, met with clients, managed profit and loss, and conducted post mortems. Success stories include:- Unisys for the IRS – In less than 12 weeks, completed a large IT installation by leading a team of Service Delivery Coordinators responsible for the re-wiring.