Service Delivery Engineer Ii
CurrentMy role involves coordinating with the sales team to provide accurate quotes for complex circuit sales to customers. After securing the order, I undertake in the end-to-end design of the circuit using clear and detailed drawings. Collaboration with the fiber design and construction teams is and essential part during the build process. Upon completion of the build, I schedule the installation and procure the necessary gear. Post-installation, I assist the customer with any required testing and provide the necessary documentation. Additionally, I document all processes and circuit drawings for the support teams.