SUMMARY OF EXPERIENCE:Branch Store Manager - Retail - 4½ YearsDeputy Branch Manager - Trade - 9 YearsBranch Sales Manager - Retail - 3½ YearsBranch Administration Manager - Retail - 2 YearsSupervisor / Manager - Manufacturing - 2.½ YearsWarehouse experience - General - 4 Years20 Years in management.SUMMARY OF SKILLS:Drive and lead the business forward by setting realistic but stretched targets for all staff/storeHighly focused on customer serviceMotivate my team so not only may they achieve their targets but develop further along with the businessUtilise reports and figures to assist development of the businessExperience and knowledge on dealing with staff issues and performance managementOrganising and delegating to each individuals abilitiesStock management (including the organisation and running of the annual stocktake), monies, administration procedures, Health & Safety to a high standardTraining and development of staffExperienced in identifying problems and problem solving, also able to escalate matters if necessaryReport writingArrange and put together promotions and sales mail shots. Rota staff according to the needs of the businessManage all the overall operational aspects of the businessComputer literateQualified / passed the Certificate of Institute of Management