Investigated and corrected problems with printers, copiers and other peripheral devices.Monitor and manage infrastructures for the clients by using Naverisk.Set up new users on the terminal server for clients. Troubleshooting issues regarding Active Directory, Outlook.Set up hardware and software in optimal configurations to meet network performance requirements.Support repair for laptops and desktops Configured hardware, devices and software to set up work stations for customers.Helped streamline repair processes and update procedures for support action consistency. Explained technical information in clear terms to non-technical individuals to promote better understanding.Managed system-wide operating system and software deployments, as well as related software upgrade problems.

Built responsive web pages from scratch using HTML, CSS, JavaScript, BootStrap.Developed landing pages, dashboards and online applications using HTML, CSS and JS scripting. Designed and built sign up and login pages using HTML and JavaScript.Abandonment rate by 50%, resulting in increased online sales after go-live date.Created custom themes and posts for WordPress tasks.Managed wordpress pages, themes, plugins, using WP-CLI.Maintained wordpress webpages regularly by optimized the contents of the sites.Assisted with developing designs to meet specific requirements such as quick-loading sites with particular layouts.Worked with developers and designers to create a framework for the web-based mobile platform. Contribute to business development and proposal work, developing client relationships at all levels. Responsible for people Management, including goal setting and providing performance feedback. Provided troubleshooting through phone calls and emails regularly.Provided face to face consulting to the end users. Maintained productive, efficient approach to all tasks for the team.Pursued learning opportunities to advance knowledge and take on leadership position.