LendKey is a digital lending platform that partners with community-oriented financial institutions to offer consumers a range of products, including private student loans, student loan refinancing and home improvement loans. With a complete end-to-end solution that encompasses marketing/customer acquisition support, credit decisioning, loan origination, loan servicing and liquidity management, LendKey enables its nearly 300 lending partners to rapidly deliver an expanded menu of credit options to consumers via a user-friendly, cost-effective digital channel. In addition, by providing lenders with the ability to offer credit products online in an efficient, compliant and secure way, LendKey offers borrowers a simple digital lending experience and access to financing options they need to improve their lives and enable their dreams.

Manage a global Information Security team situated throughout the world. Key contributor to the corporate Information Security Policies compliance and risk assessments. Security and Governance Committee member and primary reviewer and approver for all security exceptions for the Corporate Information Technology group.

Manage a global Information Security and fraud team situated throughout the world. Creator of Information Security and fraud awareness training for business units within the Call Center Capability group. Established IT security and fraud department for Call Center Capability group which is responsible for enforcing security policies, identifying fraud risks, investigating and responding to security or fraud related risks, and providing communication with senior management for all security and fraud related risks and investigations. Developed security awareness and fraud prevention training program and implemented training at all call centers within the capability group which also reduced fraud incident year over year and improved compliance. Managed large reporting infrastructure and development team. Spearheaded transition to new reporting platform which simplified backend processing, enhanced operational reporting and reduced reporting staff

Contributor to the corporate Information Security Policies and compliance and risk assessments. Researched and developed corporate wide technology solutions for PCI compliance and reduction of compliance associated cost. Participated in the Security and Governance Committee as a primary reviewer and approver for all security exceptions for business units with PCI compliance requirements

Information Security Officer for the Financial Services and Human Resource Services lines of business within ACS. Manage a nine member Information Security team situated throughout the world. Contributor to the corporate Information Security Policies and compliance and risk assessments. Effectively work with resources across business lines to influence and remediate security concerns without direct authority. Own the process engineering of all Information Security standards, policies and procedures supporting the compliance to internal and external security standards.

Managed IT and security teams responsible for compliance, risk assessments, and the support of the network infrastructure in the Customer Care (CC) Division. Developed Information Security Policies, risk assessments, and technology implementation plans for the CC Division.

Management of all Call Center IT teams, WAN and telephony designs, technology and security infrastructure design, utilization and traffic analysis, and optimization for the entire CC Division. Wrote IT responses to Call Center RFP, acquisition evaluations, and IT budgeting and forecasting for the CC Division.

Oversight for budgeting, WAN and LAN designs and redesigns, network utilization and traffic analysis and optimization, and management of IT teams at 8 Call Centers.