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A 30+ year veteran of the technology industry, I've spent most of my time at Microsoft where I've worked in a variety of engineering and business roles and when I'm currently a Senior Director in Microsoft Digital, Microsoft's IT team. I'm a renowned expert who speaks with 50+ strategic customers annually on Information Technology strategy Digital Transformation, Artificial Intelligence in IT, Employee Experience, Change Management, and product/program Leadership. My brand is that of resourceful, creative, and optimistic leader and problem solver who thrives on building and managing high-performance, multidisciplinary, and global teams. With 30+ years of experience in the tech industry, I have a proven track record of delivering impactful results and unlocking new revenue opportunities for Microsoft, influencing $16B USD sales pipeline annually.As a Senior Director in Microsoft Digital, I lead a diverse and talented organization dedicated to customer and employee engagement and advocacy. My team leverages our expertise in business, leadership, storytelling, program management, technical, and media skills to improve Microsoft's products and services, make our employees more productive, and demonstrate how Microsoft does IT at global scale. My team aggregates, analyzes and shares insights that accelerate digital transformation across roles and regions and foster a culture of learning and development. I am passionate about mentoring and coaching others to achieve their potential and make a positive difference in the world.I have degrees in Political Science (surprisingly applicable in the tech industry) and a master's degree in business administration, as well as professional certifications from the University of Washington, Seattle University and Cornell.Among other accomplishments in my career, I worked as an engineer on every release of Windows from Windows 2000 to Windows 8.1, led developer API documentation and developer engagement for the Cloud & Enterprise division, served as Editor in Chief of Microsoft Developer Network (MSDN) Magazine, managed the Microsoft Virtual Academy (with 3.1 million registered users), launched the Microsoft Professional Program certification, and currently manage Microsoft's Inside Track website. I've been published in multiple journals and magazines and have been a featured speaker at numerous industry conferences and events.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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Senior Director Microsoft DigitalMicrosoft Sep 2022 - PresentRedmond, Washington, UsI lead a global organization in Microsoft Digital, Microsoft's IT team, dedicated to customer and employee engagement and advocacy. Through our different efforts - articles, social promotion, customer connections, and employee listening activities - my team unlocks insights that improve Microsoft's products and services and makes our employees more productive. We also identify and unlock new revenue opportunities through customer connections that demonstrate how Microsoft does IT at global scale. in our products. As part of that mission, my team tells the story of how Microsoft is digitally transforming itself through blog posts, LinkedIn articles, and other media, and manages our social media strategy. We also coordinate customer engagements and Executive briefings focused on digital transformation of the employee experience, where I'm a frequent speaker at Microsoft's Executive Briefing Center on the topics of Digital Transformation and Reinventing the Employee Experience.
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Director Of Business Program Management & Content StrategyMicrosoft Feb 2021 - Sep 2022Redmond, Washington, UsDirector, Microsoft Digital Employee Experience, managing a global team responsible for employee productivity and satisfaction across roles and regions as well as telling the external story of how we're digitally transforming the employee experience at Microsoft via Microsoft Inside Track (http://aka.ms/insidetrack).
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Director Of Communications And Acting Chief Of Staff, Data & Ai Azure Solution BusinessMicrosoft Mar 2020 - Feb 2021Redmond, Washington, UsVersatile leader for the Data & AI business at Microsoft, a $16B USD annual enterprise inclusive of SQL, AI, Machine Learning, Data Analytics (Azure Synapse), and other Azure data services. Responsibilities included internal and external communication, storytelling, earned and paid media development and procurement, organizational culture (strategy and investments), and social media coordination for the Data and AI Azure Solution Business at Microsoft. Added interim Chief of Staff to the VP for Data & AI in November 2020.
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Director, Core Services Engineering & OperationsMicrosoft Dec 2017 - Mar 2020Redmond, Washington, UsLed the Field Applications and Data Management Services team, a globally distributed, agile organization responsible for worldwide data operations, Master Data Management, and application development to support Microsoft's field sellers and global subsidiaries. Managed and sustain a portfolio of 60+ apps and 80+ data services. Incubated new apps and services to increase field productivity and subsidiary profitability. Performed data stewardship tasks supporting business-critical processes and systems of record at Microsoft. Extracted maximum value from vendor budget of $9m+ annually with 150+ vendor PMs, UX Designers, Data Stewards and SWEs in Singapore, India, and Poland. Instrumental in establishing the Microsoft Power Platform "Center of Excellence", responsible for PowerApp tenant governance, clean-up of outdated/unused apps, and publishing appropriate usage guidance at Microsoft.
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Director Of Product Management & Business Strategy, Learning & ReadinessMicrosoft Oct 2015 - Dec 2017Redmond, Washington, UsBusiness development, product management and go-to-market strategy for Microsoft Virtual Academy (MVA), Instructor-led training (ILT), and online technical certification programs at Microsoft. Ownership and accountability of US $60 million P&L. Established and launched the Microsoft Professional Program, a role-based certification in Data Science in cooperation with edX.org (a joint venture of Harvard and MIT), certifying over 3,000 people in less than six months. Achieved 3-million-member milestone with Microsoft Virtual Academy, a free online video-based IT skills training portal.
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Principal Director, Content Services And InternationalMicrosoft Nov 2013 - Sep 2015Redmond, Washington, UsAccountable for strategy, management, delivery, maintenance, and enhancement of content (API definitions, code samples, blog posts, how-to topics, conceptual articles, and tutorials) to support adoption and evangelization of Azure PaaS, Visual Studio, and related developer technologies in the Cloud & Enterprise portfolio. Reported to General Manager with a staff of up to 120. Leading member of the Microsoft Content Publishing Leadership Team (CPLT), establishing policy and career benchmarks for Microsoft employees in content-related fields.
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Managing Director, Msdn MagazineMicrosoft Nov 2013 - Sep 2015Redmond, Washington, UsProduced the monthly magazine and special editions; worked with the design team to rebrand the publication (new templates, format, color scheme), contributed monthly columns, and launched new ‘Upstart’ column, targeting Millennial and Gen Z developers. Achieved 100K print subscribers/ 1.5M monthly viewers online after optimizing online version for mobile device consumption.
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Principal Manager, Assistance And Support TechnologiesMicrosoft Dec 2006 - Nov 2013Redmond, Washington, UsDefined the strategic focus of Windows 8/8.1 developer engagement content through documentation, code samples, and other mediums to drive platform adoption. Managed teams ranging from 12-40 people. Led development, strategy, talent acquisition, and tactics; guided the team in documenting APIs, concepts, tutorials, walkthroughs, and collateral to facilitate the adoption of Windows, multiple versions of Internet Explorer, and Windows Driver Kit (WDK). Key collaborator and driving force behind the creation and execution of http://dev.windows.com. Authored high profile "Developer Guides" for press/media/influencers for Windows 7, 8, and 8.1 (examples linked below).
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Lead Programming-Writer, Windows Presentation Foundation And Internet ExplorerMicrosoft Jan 2002 - Nov 2006Redmond, Washington, UsAchieved 100% API and sample coverage for technical documentation supporting Windows Presentation Foundation (WPF). Co-developed "SDK Viewer", a canonical WPF app implementation that shipped with the Windows Vista SDK. Supported API libraries included controls, layout, media, and graphics features. Managed vendor/staff-augmentation budget of $250K/year and mentored junior writers. Reported to Sr. Manager.
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Software Test EngineerMicrosoft Oct 2000 - Jan 2002Redmond, Washington, UsDeveloped automation to support critical SDK build processes; resolved issues with compiled/online help, and scaled developer content for Internet Explorer 5.5 and 6.0. Automated test suites and batch programs validated IE 5.5/6.0 SDK efficacy. Maintained and improved the ActiveX Control Gallery web portal.
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Web And It ConsultingSelf-Employed Jul 1999 - May 2000Freelance web development, content development, and IT consulting.
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Sales And MarketingMedia Access Internet Solutions Aug 1998 - Jul 1999Sales and marketing professional at innovative Bellingham and Bellevue, WA based web development and consulting firm focused on the real-estate sector.
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General ManagerKugs Fm, Western Washington University Jul 1997 - Jul 1998Managed the public NPR network radio station affiliated with Western Washington Univ.; co-conceived, planned, and deployed streaming radio signal over the internet to transmit 24 hrs/day (petitioned FCC for increased transmitter wattage from 100 to 500 watts). [This was the 2nd radio station in the world to stream signal over the internet.]
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Executive DirectorWashington Student Lobby Jun 1995 - Jul 1997Influenced and defined the agenda for legislative advocacy in conjunction with student leaders. Instrumental in the establishment of the “GET” prepaid student tuition program. Built organization's first website, trained student lobbyists, and solicited stakeholder support (e.g. professors, unions, administrators) on issues of mutual importance. Drove a 200% increase in the budget, achieved 70% of the legislative advocacy goals, offset tuition increases through increases in financial aid, and maintained tuition increases at 5%. Worked with Council of Presidents (COP), elected legislators (Representatives / Senators), Governor’s office, 3rd House Members (fellow lobbyists), and Student Body Government Representatives (Univ. of Washington, Washington State Univ., Western Washington Univ., Central Washington Univ., Eastern Washington Univ.).
Keith Boyd Skills
Keith Boyd Education Details
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Seattle UniversityLeadership -
Western Washington UniversityPolitical Science
Frequently Asked Questions about Keith Boyd
What company does Keith Boyd work for?
Keith Boyd works for Microsoft
What is Keith Boyd's role at the current company?
Keith Boyd's current role is Senior Director @ Microsoft.
What is Keith Boyd's email address?
Keith Boyd's email address is ke****@****oft.com
What is Keith Boyd's direct phone number?
Keith Boyd's direct phone number is +120635*****
What schools did Keith Boyd attend?
Keith Boyd attended Seattle University, Western Washington University.
What are some of Keith Boyd's interests?
Keith Boyd has interest in Leadership, Higher Education Policy, Technology, Public Speaking, Bbq, Film/cinema, Children, Education, Piano, Technical Writing.
What skills is Keith Boyd known for?
Keith Boyd has skills like Technical Writing, Agile Methodologies, Software Development, Leadership, Management, Content Management, Technical Communication, Content Strategy, Software Project Management, User Experience, Html 5, C#.
Who are Keith Boyd's colleagues?
Keith Boyd's colleagues are Runald Waschlab, Ches E., Harsha N, Fatim Keita, Kannikumar Kumar, Islam Hamed, Khadeeja Shines.
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