General Manager, Fishergate Shopping Centre, Preston
CurrentKey management responsibilities, To:1) Establish a positive retail focused management culture and engaging working environment for all stakeholders to ensure the asset strategy is delivered and the environment is an engaging visitor experience.2) Deliver effective property marketing, undertake consumer tracking, and collect retail data insights to maintain a timely and beneficial response to retail change and predict future shopper trends.3) Undertake the rebranding and repositioning of the asset and development of transitional marketing techniques that focuses upon brand worth.4) Identify and evaluate facilities management technologies and innovations that optimise consumer engagement and thereby increase conversion and transactional worth to grow consumer spend and capital value.5) Undertake superior tenant engagement and strategic collaboration to deliver sustainable partnerships to optimize engagement, spend and loyalty.6) Provide competent financial control for both service charge management and the collection of non-rental income.7) Effectively mobilize, manage, delivery and control a cost effective TFM for both hard and soft services, together with SHE compliance.8) Deliver the highest possible service standards through a consumer focused CSM programme.9) Deliver effective leadership to 30 staff having either specialist retail property management skills or undertaking key operational duties.10) Implement robust risk management approaches through the application of coordinated, integrated, and collective sets of unified procedures; which when correctly aligned optimize the preventative and protective control measures to people, environment, and business continuity.