Keith Appleton Email & Phone Number

Durham, GB

Durham, United Kingdom

Managing a multi disciplined criminal justice team of 30 staff and Skill Mill CiC (from July 2017) including: Education, Employment, Family Support, Victims, reparation and other professionals working with high risk cases. Delivering a range of interventions to young peopled aged 10-17 years aimed at preventing offending and re-offending.

• Providing advice to Head of Service and Management Board on performance, quality, policy development & strategic planning.
• Developed monitoring systems that improved performance by 250%, placing it 3rd out of 150 Youth Offending Teams in England.
• Strategic overview of a £5.1M budget, HR & Workforce Development.

Newcastle Upon Tyne, United Kingdom

Helix Arts works with artists, in partnership with public and voluntary sector organisations to create opportunities for people to participate in high quality arts activity.

Deliver robust, informed and justifiable decisions that balance: punishment; reparation; rehabilitation and public safety. Interpret complex legislation and work with a range of professional bodies including: Crown Prosecution Service, HMCTS, Probation Service and other agencies whilst being subject to press and public scrutiny.

Bahamas

Columnist for the Nassau Guardian and I have written business, management and leadership features for a range of other publications and websites including: Sunderland Echo, The North East HUB, Scopulus Business Resources, Small-Business advice website, Business Link magazine, Edge, Contact (NECC members magazine), Bdaily business network newsletter/website.

• Manager at Darlington, Billingham, Wingate, Spennymoor and Bishop Auckland Jobcentres – managing staff reduction of up to 20% and budgets of £1M.
• Undertaking the role of 2.7 Managers with responsibility for 130 staff.
• Implemented an Internet benefit payment service, increasing turnover by 480% over a 6-month period with a 97% payment accuracy rate and reduced annual costs by £50k.
• Developed a benchmarking system that improved job-placing performance by 180%.
• Devised a marketing strategy that resulted in a 190% increase in New Deal job entry performance over a 12-month period and supported SME gain assess to £200k of funding.
• Implemented a new customer handling procedure across 11 Jobcentres to cope with a 13% increase in footfall - despite a 10% reduction in staffing levels.

Developed and delivered seminars, lectures and presentations for operational managers from the public/private sector as part of the ACCA accountancy course. Modules covered included: economics, HRM, quality control and strategic management.

2:1, Business Studies Honours Degree

Activities and Societies: Newcastle Business School Student RepresentativeHNC Business & Finance (Distinction) 1992-94

Employment Based

Restorative Service Quality Mark (2016) Investors in Children (2016) Investors in Volunteers (2016) Ministry of Justice Magistrate.

Nvq Management

NEBS Management Diploma (NVQ Level 4/5) 1991-92 2 GCE "A" levels - Law and Govt & Politics 1986-88 17 G/CSE qualifications 1979-84