Information Technology Help Desk Administrator
CurrentVersatile IT Help Desk Administrator and adept IT Asset Manager with a successful history of overseeing diverse IT projects and facilities. Skilled in managing corporate offices, healthcare institutions, housing facilities, and cemeteries, proficiently addressing IT support tickets for over 37 facilities. Experienced in managing inventory databases, conducting audits, and facilitating seamless asset allocation. Possesses advanced expertise in Windows operating systems, Active Directory, and O365 administration. Knowledgeable in Linux and Python languages, enabling automation and optimization of IT processes. Capable of providing direct support to executive and board members, ensuring swift resolution of IT-related issues and sustaining organizational productivity.
