Keith B. Email & Phone Number

• Pioneered the development, launch, and growth of an EV charging network Series A startup with a focus on providing DC fast chargers to multifamily residential and hotel clients, successfully driving sustainable growth in an emerging sector.• Conducted research to identify and address a market need in Florida for apartment and hotel charging infrastructure and expanded the business to include Texas, California, Missouri, and other states.• Built a top-performing, results-focused, 20-person origination and installation team composed of US and offshore resources. • Secured optimal terms and pricing for the business while negotiating and closing deals with both individual property owners and investment portfolio owners with portfolios in excess of $2B.• Devised and developed a new business offering enabling properties to provide EV charging as a premium amenity while maximizing capital investment ROI.• Monitored current and emerging industry trends to identify and capitalize on profitable opportunities, such as transitioning the business from AC to DC charging to improve economics and the customer experience.

Marietta, Ga, Us

• Co-founded a boutique private equity investment firm focused on mid-market business acquisition and management.• Paved the way for sound investment decision-making by performing due diligence of potential acquisitions spanning multiple industries, such as healthcare, IT services, oil & gas, and manufacturing.• Played an integral role in driving the successful sale of family- or founder-owned businesses by engaging with clients to bolster operational efficiency, diversify revenue, and improve EBITDA prior to initiating business sales processes.

Atlanta, Georgia, Us

• Orchestrated and led operations for a diabetes-related healthcare startup with a focus on strengthening HEDIS score and STAR rating improvements by identifying and resolving mobile gaps.• Employed project management expertise to champion the successful launch of A1c, microalbumin, colorectal screening, and other new service offerings while maintaining a strong focus on value delivery.• Provided dynamic, high-level leadership to all 300+ non-sales employees, successfully building a cohesive and collaborative work environment conducive to long-term success.• Directed and managed all aspects of call center operations to ensure seamless service delivery and positive member experiences, including implementing processes, best practices, and Salesforce and other systems.• Revamped training and onboarding procedures to prepare new hires for long-term success.

Atlanta, Ga, Us

• Launched and oversaw all aspects of sales, marketing, strategy development, procurement, and construction operations for a full-service solar EPC firm providing turnkey solar installations, real-time energy management tracking, and operations and maintenance (O+M) services.• Maximized business revenue and success by leading restructuring initiatives, such as recapitalizing and establishing the solar portfolio of Empower Energy Technology into a standalone entity.• Enhanced business presence, capabilities, and revenue by capitalizing on acquisition opportunities and partnering with financial partners to increase customer ROI through green energy and land conservation tax credits.

Us

• Strategized and led operations for a PE-owned information technology and telecommunications solutions company delivering installation, repair, maintenance, order fulfillment, and outsourced support services.• Owned full accountability for $50M P&L, ensuring a strategic focus on profitability and optimal resource utilization.• Crafted and executed high-impact business strategies while directing all aspects of quality assurance, logistics, IT, engineering, and field resource management operations, including overseeing eight direct reports and indirectly managing 120 corporate staff and 9,000 field engineers.• Launched the internal logistics function to provide 3PL services to customers and diversify revenue channels.

Waterloo, Ontario, Ca

Led global quality team and managed turn-around of handset quality by partnering with largest global mobility companies to certify and support devices in the field. • Interfaced directly with carrier, logistics, product development, sales, engineering, consumers and Blackberry executive teams; led global quality team.• Optimized quality activities including NPI, sustaining engineering, and repair and service through development and launch of company-wide Product Quality Review Board.

Espoo, Southern Finland, Fi

Reported to Regional CEO and Global Quality Leader; managed sales, marketing, and go-to-market improvement activities for $2B+ North American business unit.• Instituted project management culture: set team goals and expectations, conducted account audits, and built PM mindset among marketing professionals.• Increased retention by ~3% with AT&T and Sprint by designing and implementing retention training initiative that aligned efforts with carrier and customer requirements.

Norwalk, Ct, Us

Part of Equipment Services telematics start-up; led customer service quality for multiple telematics verticals; managed up to 700 contractors and installers.• Increased net promoter score (NPS) by 75% via customer outreach and survey administration to identify key drivers. Leveraged survey results to improve communications, device uptime, install efficiency, and data reliability.• Co-led largest to date telematics roll-out with 45K+ units installed at 50 Walmart distribution centers in 12 weeks.

New York, Ny, Us

Selected as Summer Associate then remained as full-time Associate. • Led client engagements to improve operations, reduce costs, and eliminate SG&A overhead. Managed client and company teams of 15+.• Saved $200M yearly for aircraft manufacturer by realigning engineering, streamlining production process, retiring single engine aircraft model, and eliminating 2,000 positions.• Reduced IRS infrastructure cost by redesigning 29 call centers with 10K employees handling 85M calls annually.• Reduced telecom firm’s annual spend 30% by analyzing spend portfolio, streamlining purchasing process, and renegotiating supplier contracts.

Schenectady, Ny, Us

Lake Oswego, Oregon, Us

Master Of Business Administration (M.B.A.)

Master’S Degree, Superalloy Metallurgy

Bachelor’S Degree, Mechanical Engineering & Materials Engineering