Keith R. Brodersen Email & Phone Number

• Executive consulting firm dedicated to a holistic approach that optimizes the connection between people, processes, and technology. Partnering with global enterprises in healthcare, CPG, and manufacturing.
• Lead ERP implementation initiatives, enhancing efficiency and productivity across multiple business functions
• Direct ERP customization and optimization efforts, ensuring alignment with corporate strategy, compliance, and integrating advanced technology solutions, including Warehouse Management Systems (WMS) and Manufacturing.
• Manage complex change initiatives, ensuring smooth transitions and stakeholder engagement.
• Guide and influence leadership teams; and foster a culture of continuous improvement, strategic decision-making, and data-driven performance management, resulting in the successful completion of projects on time.
• As an executive consultant for a pharmaceutical client, optimize project management, standardization and processes, and streamline workflows across nonclinical development, pharmacokinetics, clinical pharmacology, and.

Los Angeles, CA, US

• Global cosmetic formula, packaging, and accessories company developing future-focused, sustainable beauty products. Managed new ERP implementation on aggressive timeline. Led supply chain, logistics, S&OP and IT.
• Managed development/integration of NetSuite ERP system transitioning from AS400. Converted AP/AR and order transactions and significantly improved processing time and generated new financial and operational reports.
• Automated open order reporting, leading to a reduction in supply chain planning time and logistics lead team time. Increased customer handover / delivery accuracy and improved monthly revenue reporting accuracy.
• Improved shipment tracking accuracy, reduced internal shipping status requests, increased billing efficiency, and improved order processing time.
• Established 3-year strategic IT plan. Implemented new IT project approval and management structure, decreased approval times to and reduced emergency / unplanned IT spending.
• Led project team to integrate subsidiary company's order processing, tracking, and reporting into North American ERP system.

Warren, NJ, US

• Business consulting firm bringing truth into the healthcare industry through innovative technology and strategic business process solutions.Served as senior management and compliance consultant to develop business.
• Built consulting firm from ground up.
• Collaborated with executive team to develop business management system for strategic planning, providing quick access to operational and financial information.
• Oversaw organization's strategic brand development, presentations, and marketing activities, including developing the company website and public relations activities.Client Achievements
• Raised $200M in additional revenue on behalf of clients.
• Led client in securing URAC specialty pharmacy accreditation with 100% compliance.

Los Angeles, CA, US

• Leading global provider of innovative cosmetic packaging components and plastic tubes.Developed, restructured, and directed global purchasing, traffic / logistics, customer service, and sales support teams. Oversaw 5.
• Implemented a revenue forecasting model, which ensured Executive Board could accurately manage cash flow. Created open order release fields to track / forecast millions of open orderbook revenue.
• Saved in re-production and expediting costs and reduced error entry rates, production order discrepancies, and processing time within 3 months of automating, standardizing, and validating order processing.
• Established 3 Sales Support departments, hired and trained new Purchasing Team members, and established KPIs to track delivery status to provide customers with accurate open reporting. Improved customer confidence and.
• Launched the cosmetic packaging industry's first customer-accessible "live open order" automated reporting site. Improved accuracy and reduced customer service and logistic team workload. Tracking system is still used.
• Collaborated with team to build a wholly owned production facility in Suzhou, China to meet contractual requirements for top-tier customers, ensuring the highest quality standards and on-time delivery.

Woodcliff Lake, New Jersey, US

• Manufacturer creating innovative sanitation products that prevent infection transmission and promote health and wellness.Oversaw the daily operations of the 8-member North America and Europe customer support teams and.
• Reduced weekly complaints after standardizing team operations and compliance training.
• Increased customer forecast accuracy after integrating a new forecast reporting system that helped target, address, or phase out low-margin customers.
• Decreased team turnover after implementing a career path development plan.
• Improved customer service quality results by conducting surveys; studying, evaluating, and re-designing processes, establishing and communicating service metrics; and monitoring and analyzing results.

Greater Chicago Area, IL, US

• British multinational confectionery company owned by Mondelez International.
• Managed data insights analysis from annual contacts collected by consumer care center representative team. Extracted and reported key brand insights through collecting and analyzing consumer communication and quality.
• Launched Stride gum in 2006 to become the 4th largest selling brand with an 8.9% market share and $200M in sales. Provided valuable consumer marketing insights during the multi-year development of a new long-lasting.
• Managed development of new contact management and reporting system to process contacts annually from 10 brand categories in North America, representing over 100 major brands.