-Managed commercial tenants from real estate development, hospitality, food service, banking, environmental services, private equity, commercial milling, and retail-Directed maintenance and managed annual projects for a 30,000-square-foot social club (Common House), including major event activations, building bi-annual shutdown for major cosmetic maintenance, and opening and closing pool services-Worked directly with COO, Asset Manager, and VP of Construction to identify annual and… Show more -Managed commercial tenants from real estate development, hospitality, food service, banking, environmental services, private equity, commercial milling, and retail-Directed maintenance and managed annual projects for a 30,000-square-foot social club (Common House), including major event activations, building bi-annual shutdown for major cosmetic maintenance, and opening and closing pool services-Worked directly with COO, Asset Manager, and VP of Construction to identify annual and long-term capital expenditure priorities to maximize performance, including major chiller retrofit, roofing, and tenant renovations-Developed relationships with a variety of vendors to service the ongoing needs of the tenants and manage facilities, including HVAC, chiller operations, boiler operations, security systems, fire systems, horticulture, flooring, drywall, and custodial services-Ensured the maintenance schedule and projects met local, state, and federal requirements-Consulted local utilities to examine power usage and recommend changes to mechanical systems to conserve energy and encourage savings for the tenants-Engaged the Fire Marshall and Code Enforcement during property renovations to the buildings and fire systems to meet or exceed the legal requirements Show less

-Oversaw daily operations of three market portfolios of over 867 tenants, including maintenance, leasing, marketing, conflict resolution, and overall administration-Achieved 99% occupancy or better from 2020-2023 while achieving 99%-101% Gross Potential Rent (GPR) each year-Led market asset planning, including major structural repair, renovations, and mechanical systems-Annually led the market strategic planning of short and long-term asset life cycle planning, engaging the Safety… Show more -Oversaw daily operations of three market portfolios of over 867 tenants, including maintenance, leasing, marketing, conflict resolution, and overall administration-Achieved 99% occupancy or better from 2020-2023 while achieving 99%-101% Gross Potential Rent (GPR) each year-Led market asset planning, including major structural repair, renovations, and mechanical systems-Annually led the market strategic planning of short and long-term asset life cycle planning, engaging the Safety, Environmental, Performance, aesthetics (SEPa) method-Directed maintenance and repairs through the annual turn process, quarterly safety inspections, and preventative maintenance plans to ensure optimal asset performance-Selected, developed, and managed a team of 15 leasing, maintenance, and market assistants across multiple universities and states-Performed regular reporting of assets through regularly scheduled walks of all properties-Collaborated on the development of and provided budget oversight for maintenance, capital expenditures, and staffing budgets over $1,000,000 annually -Coordinated two summer-long apartment turns and a two-week apartment turn process with a budget of over $200,000 annually-Served as the lead project manager on multiple jobs, including major water damage, foundation retrofit, and amenity upgrades for resident use-Managed contracts and cultivated long-term relationships with a variety of vendors to ensure proper service delivery, including landscaping, plumbing, electrical, fire systems, and arborists-Coordinated the registration, maintenance, and use of all fleet vehicles, including golf carts, trucks, vans, and rental vehicles-Served as on-call staff on rotation for over 5000 student beds in nine different markets Show less

-Oversaw department responsible for Jacksonville University Student Government, over 120 student organizations, Dolphin Productions programming board, and fraternity/sorority life-Managed housing transition for fraternity and sorority chapters-Supervised graduate students, front desk staff, Dolphin Productions staff, and managed staff budget -Provided new vision for the department under the university strategic plan, including revision of student fee and budget process and creation… Show more -Oversaw department responsible for Jacksonville University Student Government, over 120 student organizations, Dolphin Productions programming board, and fraternity/sorority life-Managed housing transition for fraternity and sorority chapters-Supervised graduate students, front desk staff, Dolphin Productions staff, and managed staff budget -Provided new vision for the department under the university strategic plan, including revision of student fee and budget process and creation of fraternity/sorority accreditation-Allocated a university-wide programming budget of $480,000 annually-Acted as lead reviewer for all contracts in the division of student life-Served on Students of Concern committee to manage highly sensitive issues Show less

-Facilitated strategic planning and creation of organization chartering documents-Created and administered assessment tools for data collection to drive decision-making processes -Collaborated with local vendors and venues to host over 100 student programs during an academic year -Administered an annual budget of over $400,000 and promoted fiscal responsibility -Led annual training sessions for students regarding policies, procedures, and budget responsibilities

-Worked with eleven chapter presidents to enhance chapter operations, standards, and member experience-Ensured university policies were met through the organization’s conduct process and accountability standards-Supervised Chapter Resident Assistants to conduct safety inspections, create programming, and manage occupancy-Served on the campus emergency on-call team for critical incidents