Keith Chew Email & Phone Number

United States

United States

Integrated Medical Partners (IMP) offers a fully integrated suite of Revenue Cycle Management (RCM), Advanced Analytics, Practice Intelligence Consulting and Managed Imaging Workflow. Learn more at www.integratedmp.comIMP is committed to maximizing collections for independent physician practices while providing superior practice performance analytics with unparalleled account management support. IMP has proven expertise and offers tailored solutions to partner with physicians and hospitals to promote better delivery of patient care, enhanced compliance, improved operational efficiency and increased profitability.

Responsibilities: Strategic, financial and operational projects for clients on a national basis. Directed development of practice compensation plans, practice and hospital/health system staffing plans. Developed and implemented practice strategic plans. Aided practices and hospitals/health systems in their strategic development of new ventures, joint ventures, merger, acquisitions and affiliations. Instrumental in initiating gain-sharing/co-management agreements between hospitals and physicians. Authored papers for internal marketing and national journals.Results:• Directed merger of 17 man radiology practice with 67 man radiology practice on equal shareholder status• Formation of 200+ Physician Radiology practice through affiliation strategy• Analyzed physician productivity and developed physician staffing plans for multiple hospital imaging departments• Successfully negotiated $1.3 million physician stipend for imaging department coverage • Successfully transitioned group malpractice coverage allowing 47% annual premium savings ($3,670,000)• Directed development of multiple practice compensation plans• Guided multiple practice formations in emergency medicine• Successfully negotiated multiple hospital, managed care payor and professional services agreements for radiology, pathology, cardiology and emergency medicine practices• Managed multiple joint venture projects between radiologists and hospitals, cardiologists and hospitals and between physician practices

Responsibilities: Held multi-year contracts with clients to improve operational efficiencies within medical practices. Developed and/or re-organized free standing imaging centers. Developed and implemented strategic plans. Directed daily operations, including: P&L responsibilities, human resources management, HIPPA policy development, negotiating service contracts and overseeing installation of advanced technology, such as BAR systems, PACS, RIS, voice recognition systems, document management systems and imaging technologies. Guided interventional and thoracic surgery practice start-up. Results:• Developed a 45,000 sq. ft. free standing filmless/paperless imaging center• Negotiated a 42% discount on client’s RIS, PACS, voice recognition and document management systems total acquisition• Increased physician compensation by 24% on an 11% volume increase through improved billing and operational improvements• Renegotiated billing services contract, resulting in a savings of $120,000 annually over 5 year contract• Negotiated group discount with malpractice carrier, resulting in 23% decrease in malpractice expenses while at the same time increasing coverage limits from $1M/$3M to $1M/$25M through umbrella policies• Decreased legal fees from more than $200,000 annually to $20,000 annually• Developed successful RFP responses that resulted in the client obtaining professional services contracts at additional facilities• Directed construction of free standing imaging center and medical practice office – Budget: $3.5M• Assisted in the successfully recruiting 21 physicians within the realms of radiology, cardiovascular and thoracic surgery, family practice, orthopedic surgery, pediatrics and internal medicine• Generated an additional $350,000 in revenue for imaging center through operational improvements

Springfield, Illinois

Responsibilities: Directed daily operations for 16 physician network with 8 locations. Helped establish a managed care plan to compete with the top plan in the market. Established two rural health centers. Initiated renegotiation of physician contracts to allow for more physician input in direction of network and individual practices. Assisted in obtaining CON for medical office building. Computerized physician network administration. Developed policies for both physician network and Hospital.Results:• Established pediatrics as a necessary and contributing specialty within network• Brought physician extenders into network• Developed free standing full-service imaging center within the Doctors Hospital Healthcare System• Established ophthalmology and occupational medicine practices on hospital campus• Developed budgeting and physician bonus programs for physician network and off-campus ancillaries• Held physician network overhead to 52% – 5% below national average at the time• Brought radiation oncology center to cash-flow breakeven from an annual loss of 28% over 11 months

Portsmouth, New Hampshire

Responsibilities: Oversaw merger of five orthopedic practices to form The Orthopaedic Center, Nashua New Hampshire. Oversaw the start up of Norumbega Medical Specialists, Ltd., of Bangor, Maine, a hospital-affiliated non-profit primary care group practice. Consulted with clients on such issues as: contract negotiations, IPA and PHO development; physician compensation plans; practice management, operations improvement; computer system conversions; group practice governance; strategic planning.Results: • Reviewed the Nashua Orthopaedic Center’s MIS systems: secured a 37% discount on the purchase of a more efficient system • Managed the Orthopaedic Center’s site renovation project : $300,000 budget • Reviewed the Orthopaedic Center’s phone system: secured a 10% discount on an improved system• Renegotiated the Orthopaedic Center’s managed care plan contracts resulting in a 17% revenue increase• Obtained 40% discount on accounting firm fees and 30% discount in legal fees related to the Orthopaedic Center’s merger• Directed selection of Norumbega Medical Specialists’ computer system and converted the manual accounting and billing and accounts receivable systems• Managed the finances of Norumbega Medical Specialists and achieved cash-flow breakeven within 11 months of start-up, while holding overhead to 47%

Joliet, Illinois

Responsibilities: Instructed graduate students in financial management for health services organizations.

Skokie, Illinois

Responsibilities: Responsible for daily operations of 90+ physician practice; Held P&L responsibility. Direct report to the board of directors. Instrumental in development of a strategic vision for the practice. Executed plans and programs approved by the board.Results:• Initiated comparison of corporate physical plant refinancing and savings variances between tax exempt refund bond issuance and conventional mortgage and initiated negotiations for the practice’s letter of credit for tax exempt refund bond issuance• Increased negotiated capitation payments for managed care programs ($1.2 million annually)• Instrumental in positioning family practitioners within the group• Initiated conversion/upgrade of clinic practice management and billing and accounts receivable system, hardware and software• Directed site development and construction of two additional clinic locations

Libertyville, Il

Responsibilities: Responsible for daily operations of 6 physician family practice group, including P&L, human resources, facilities/physical plant, billing and accounts receivable, managed care contracting and program integrity. Developed physician bonus and profit sharing plan for practice. Held Primary responsibility for the development of strategic, business and marketing plans.Results: • Decreased administrative costs 25%• Negotiated purchasing contracts resulting in a 17% decrease in supply costs• Negotiated specialists’ fee schedules, resulting in a savings of 18% within managed care• Initiated an inventory control program, resulting in a 14% decrease in cost

Long Grove, Il

Responsibilities: Directed team that assisted clients by providing such services as: academic practice plan operations, reviews and bonus plan development; CPT and ICD-9 coding reviews and instruction; upgrading and converting to more cost-effective and efficient practice management and billing and accounts receivable management systems; marketing program development; managed care program audits.

Lubbock, Texas Area

Responsibilities: Instructed graduate students in field of health services administration. Developed and conducted a management intern program for the health organization’s management students.

Lubbock, Texas Area

Responsibilities: Developed guest relations program. Developed bonus program for department clinical and research faculty. Increased clinic patient volumes through scheduling format changes. Pivotal in development of department’s strategic plan. Initiated the department’s data-based marketing program. Negotiate discounts for the department’s capital equipment acquisitions.

Springfield, Illinois Area

Responsibilities: Instructed undergraduate students in human physiology.

Springfield, Illinois Area

Responsibilities: Directed cardiology/ventriculography program. Conducted a demographic market analysis for the department. Conducted a product delineation market analysis for an 800+ bed hospital.

Urbana-Champaign, Illinois Area

Responsibilities: Instructed undergraduate, graduate and medical students in biomedical sciences, earning Excellence in Teaching Awards 6 of 6 semesters.

Masters Health Services Administration, Finance And Marketing

Master Of Science - Ms, Animal Physiology

Activities and Societies: Varsity Men's Glee Club

Bachelor Of Science - Bs, Animal Physiology, Graduated With Distinction

Activities and Societies: Varsity Men's Glee Club

Phd (Aba), Anatomical Sciences

Activities and Societies: Dissertation: Effects of Growth Factor Impregnated Ethylene Vinyl Chloride Implants on Bone Growth.