Chief Technology Officer
Auckland, Nz
Responsible for ushering in a new digital and technology strategy across the largest owned RV rental operator in the world with businesses in New Zealand, Australia, the USA, and the UK, including:- Developed the new booking and asset management platform, which encompasses thl's rental management system, with sophisticated schedule management systems, dynamic pricing engine, a detailed view of the back of house operations and a completely new booking engine that puts the customer first.- Introduced tablets and custom applications into all of our NZ and AU fleet in an effort to improve overall customer satisfaction, reduce on-road care support calls and sell additional products/services. In addition, integration with telematic devices allowed us to provide real-time driver feedback, improving the overall safety of our customers.- Created the first DevOps team to move from a managed hosting solution to a much more globally distributed cloud solution. We were able to roughly save 30% monthly on hosting after the migration was completed, while still improving the overall speed and uptime of existing applications.- Moved our hosted application solutions to enterprise Saas solutions, reducing overall support costs, improving reliability, allowing us to better meet our internal customer needs. - Provided technical guidance and management of the development of Mighway, a peer to peer RV sharing company started by thl.