Keith Chong Email & Phone Number

New York, United States

New York City Metropolitan Area

• Lead the company’s underwritings in processing 175 – 225 applications a day and generate $5M – $8M in monthlypremium revenue by ensuring that operations run smoothly with a 116% increase in applications created each year
• Manage and empower 30 team members to hit individual metrics and reduce average deal close times by 39%
• Build and refine a variety of training materials, underwriting processes, and tracking tools to maximize underwritingefficiency and ensure smooth communication in a remote work environment
• Perform interviews and hire over 15 people per year to build and maintain a strong core underwriting team
• Train and evaluate 40 new staff on the basics of residential underwriting
• Conceive and manage multiple projects aimed at improving team productivity, cohesion, and individual development

New York City Metropolitan Area

• Underwrote around 2,500 applications, personally generating $5.5M in gross premium over 1.5 years
• Assessed the risk of rental applications through the evaluation of credit, financial documentation, and using thecompany’s proprietary risk model in order to make an approval decision
• Provided prompt and professional customer service through phone calls and emails to over 2,700 renters and landlords
• Offered insight regarding applicant trends to shape underwriting standards and improve close rates and times

Washington D.C. Metro Area

• Researched, wrote, and edited 10 different proposals and prepared slide decks on topics ranging from stimulatingentrepreneurship in the Republic of Georgia to developing a national defense white paper for Trinidad and.
• Accelerated business development through acquiring 22 contacts of Canadian safety regulators and mining companies
• Wrote a white paper on the potential of privatizing US airports for the purposes of marketing the firm’s knowledge

Singapore

• Tested and provided design input in the firm’s proprietary financial education start-up, Asia Finance
• Published 12 articles online about investment techniques and the media industry on Asia Finance
• Created 10 investment memorandums and SWOT evaluations on promising companies for investment
• Collaborated in the writing of investment themes report for 2016 and led research in the field of media technologies
• Performed Human Resource functions such as screening more than 300 resumes and interviewing job applicants

Singapore

• Appointed Platoon Sergeant in the 42nd Battalion of the Singapore Armored Regiment with rank of 2nd Sergeant
• Led a platoon of over 20 men and was responsible for their training, welfare, and combat operations
• Supervised company-wide logistics and the maintenance, certification and movements of over 200 different weapons

Bachelor Of Arts - Ba, Economics, Gpa Of 3.72

Activities and Societies: College Leader at College of Arts and Sciences, Hall council, Co-Chair of service club, Member of Sport.

Ib Diploma, Economics, 44/45 Ib Points

Activities and Societies: Cadet Officer of National Cadet Corps (Land), member of INTERACT Club, member of school Wushu teamAttained IB.