Keith Jones Email & Phone Number

Atlanta, Ga, Us

San Antonio, Texas, Us

Middleton, Wi, Us

One of my key responsibilities was to drive supply chain operations across 20 factories and 11 distribution centers with 2,000+ suppliers serving 4 business units and 10,000+ retail/e-Commerce customers in more than 70 countries. Following are highlights of the key achievements that I attained:► Implemented global productivity improvement program (which included bidding 85% of annual COGS/OPEX spend); achieved $200M+ cost savings and realized 25% EBITDA growth within three years.► Established a global standard sales and operations planning (S&OP) process, which enhanced on-time customer delivery performance from 55% to 95%+ and reduced finished goods inventory by 19% (from $1.1B to $0.9B).► Scaled global service operations with BPO partners that drove 28% improvement in transactional productivity.► Executed supply assurance strategies, negotiated ocean carrier contracts, and secured 3PL capacity to achieve 13% revenue growth in 2021 and 4% in 2022 (during the pandemic).► Improved supply chain productivity to achieve a “cost-to-serve” of 3% of sales while raising manufacturing plant and distribution center throughput/capacity by 10%-30%.

Suwanee, Georgia, Us

In this role, I drove $4.5B annual sales of set-top boxes, routers, and cable modems to global cable and telco customers. I directed a supply network of 8 factories and 6 distribution centers with 3,000+ hourly full-time employees and an annual procurement spending of $3B+. Selected accomplishments include:► Led global cost improvement initiatives which increased set-top box product line gross margin from 18% to 22%.► Achieved 8% elevation in set-top box market share across North America by implementing supply programs and expediting new technology commercialization to support customer revenue growth objectives.► Managed integration of ARRIS supply chain operations with the acquired Motorola broadband business. Drove synergy savings of $102M, rationalized product portfolio, and established governance framework. ► Maintained annual free cash flow of $800M by alleviating inventory over $100M, accelerating customer receivables, and extending average supplier payment terms to 88 days resulting in improving free cash flow and driving a cash conversion cycle of 25 days.

Mclean, Virginia, Us

As a strategic Advisor, I have been successful in transforming procurement operations and implementing business process outsourcing initiatives for Fortune 500 clients. Key achievements for this role: ► NEXTEL International (NII) – Implemented new technology architecture and business process outsourcing; transformed NII’s customer service and device fulfillment for 3G mobile products in Latin American markets. ► The Carlyle Group (TCG) – Ensured 9%+ on-time payment to suppliers and accomplished $10M annual avoidance of late payment fees while restructuring Procure-to-Pay operations and reducing the payment process cycle time by 40%

Hartford, Connecticut, Us

As a VP of Customer Service Operations, I managed a $225M budget and led open enrollment. I directed 110 employees, controlled $1.2B of annual purchases, and administered $11M budget while serving as a Chief Procurement Officer and Head of Operating Expense Improvement. My key achievements for this role:► Directed 330 operations resources and multiple BPO service providers which transformed financial services and health insurance benefits delivery methods for national employers.► Centralized procurement / sourcing function and optimized enterprise cost; reduced G&A costs from 20% to 16% and saved $900M.

Hartford, Connecticut, Us

Transformed Procurement into a strategic business partner and a critical enabler of Aetna’s financial turnaround. Managed 110 employees, $1.2B of annual purchases and an $11M budget. • Restructured the procurement organization and operating practices, creating a sourcing team, reducing headcount more than 25%, instituting service level agreements with 98% fulfillment rates, growing procurement-managed purchases to the target level of more than 80%, and aligning performance metrics.• Appointed by CFO to lead operating cost optimization program that reduced general and administrative costs as percent of revenue from 20% to 16%, equating to $900M in operating expense savings over 3 years.

Horsham, Pennsylvania, Us

Responsible for business unit procurement (direct and indirect), logistics, contract manufacturing and supplier performance management. Established global procurement governance, sourcing methodology/tools, supplier contracts and performance standards.• Surpassed the $2B Motorola cost savings objective for 2002 by forming and co-leading the first-ever company-wide Procurement leadership team by executing sourcing strategies & implementing a global “e-sourcing” system.• Optimized supply base responsiveness to successfully support 50% revenue growth for the broadband business in 2 years while transitioning key product lines from analog to digital technologies.• Spearheaded integration of procurement for the General Instrument acquisition by Motorola, leveraging synergies to secure $69M in first-year savings and $300M in direct material cost savings over 5 years.

Bachelor Of Science - Bs, Mechanical Engineering

Master Of Science - Ms, Business Administration And Management, General