Keith Coffey Email & Phone Number

Promoted to Principal Business Systems Analyst in September of 2018.Led the effort to replace OpenIAM SSO solution with Okta platform.

Worcester, Ma

Promoted to Business Systems Analyst III in September of 2016.Accomplishments:-Managed/Lead small teams to deliver non-project related requests/enhancements-Designed and implemented an eligibility feed to our Tele-Medicine vendor-Designed and implemented a net difference solution to keep our Out of Pocket solution in sync with our core claims system due to core claims system manual adjustments-Designed and implemented the user experience for our members and providers during the rollout of our Single Sign On platform-Designed the integrations between our core claims system and the Single Sign On platform to support the following during the Massachusetts Accountable Care Organization rollout earlier this year : --member access to their document portal hosted by Clarity --provider access to their new Authorization submission capability using ProAuth

Worcester, Ma

Responsible for:- Primary support for the Customer Service organizationAccomplishments:- Designed and implemented an automated solution for the NYS DOH Provider Network Data System (PNDS) quarterly filings- Automated the feeds from external partners using our file movement systems- Gathered requirements and scope for a cross functional multi-team effort to include a customer’s non-Fallon Rx claims in the Fallon ACA Out of Pocket solution- Managed the upgrade of our hosted member portal - project plans, testing plans, rollout plans, etc.- Using the Data Analytics tool Alteryx: -- validated several database conversions during the upgrade of our hosted member portal -- validated extract files during conversion from Oracle EDW to SQL Server EDW- Mentoring junior Business Systems Analyst

Chelmsford, Ma

Responsible for: - Managed all facets of IT application projects – small to large – onshore and offshore. - Creation of project plans that meet project objectives. - Work with IT and Business resource managers to ensure projects have resources when needed. - Reporting status on regular basis and escalating project issues to sponsors.Accomplishments: - Managed many of the projects in the Kronos Cloud Enablement program, a major initiative of the company. Focus area is the Oracle eBusiness Suite system and the Kronos reporting data warehouse. - Managed the rollout of the Oracle eBusiness Suite to the UK, Belgium, and the Netherlands for one of our products. - Managed the E&Y IT Audit for the last three years. Audit included system access and controls as well as a review of IT policies and procedures. - Managed the data conversions of several acquisitions Kronos completed. - Managed the support of the Kronos internal HR/Payroll upgrades and enhancements.

Chelmsford, Ma

Responsible for: - Support and Configuration of the inventory and cost modules of the Oracle eBusiness Suite.Accomplishments: - Configured the Oracle eBusiness Suite (11.5.9) Inventory and Cost modules to support the business processes of the company. - Item Master Templates, Inventory Organizations, Transactions, and Locations - Designed and built the conversion of data points during the 2 phase migration from AS/400 BPCS to the Oracle eBusiness Suite. - Item Master, Bill of Materials, Routings, Inventory Organizations, Locations and Values - Project managed the design and implementation of custom Varicent commission system. - Project managed the upgrade of the Agile Product Lifecycle Management system.

Chelmsford, Ma

Responsible for: - Support of the Business Planning and Control System (BPCS) on an AS/400 focusing primarily on supporting the manufacturing and distribution groups.Accomplishments: - Installed and interfaced a credit card system with the BPCS system. - Built a desktop to AS/400 interface using Visual Basic. - Designed and built several integrations from BPCS to purchased applications.

Millbury, Ma

Promoted to division MIS Manager in 10/91.Responsible for: - Millbury Data Center (Mainframe and AS/400), Data Networks, and Telephone System (09/97). - All Millbury Division software systems and support (AS/400).Accomplishments: - Completed programming the conversion effort from AS/400 BPCS to SAP (1998-99). - Completed migration effort from IBM mainframe to AS/400 BPCS (1992). - Coordinated and prioritized projects/requests with the user community. - Programmed and implemented solutions in RPG400 and Microsoft Access. - Promoted and implemented desktop software standardization.

Millbury, Ma

Assigned to Millbury location to supervise application development efforts.Responsible for: - Staff of Five Programmers and several Programming Contractors.Accomplishments: - Managed five year migration from IBM mainframe to AS/400 BPCS. - Installed base AS/400 BPCS software and developed several satellite systems which interfaced with BPCS databases and business logic.