Keith Franz
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Keith Franz Email & Phone Number

Senior Customer Success Leader Specialized in Improving Retention and Accelerating Revenue at Raptor Technologies, LLC
Location: Elizabethtown, Pennsylvania, United States 7 work roles 2 schools
1 work email found @ministrybrands.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email k****@ministrybrands.com
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Current company
Raptor Technologies, LLC
Role
Senior Customer Success Leader Specialized in Improving Retention and Accelerating Revenue
Location
Elizabethtown, Pennsylvania, United States
Company size
101 employees

Who is Keith Franz? Overview

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Quick answer

Keith Franz is listed as Senior Customer Success Leader Specialized in Improving Retention and Accelerating Revenue at Raptor Technologies, LLC, a company with 101 employees, based in Elizabethtown, Pennsylvania, United States. AeroLeads shows a work email signal at ministrybrands.com and a matched LinkedIn profile for Keith Franz.

Keith Franz previously worked as Customer Success Manager at Raptor Technologies, Llc and Senior Customer Success Manager at Idonate. Keith Franz holds Bachelor Of Arts (Ba), Biblical & Theological Studies from Wheaton College.

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Email format at Raptor Technologies, LLC

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{first}.{last}@ministrybrands.com
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AeroLeads found 1 current-domain work email signal for Keith Franz. Compare company email patterns before reaching out.

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Profile bio

About Keith Franz

With experience as a Senior Customer Success Leader, I have a background in driving revenue acceleration, improving retention, and performing as a servant leader. I am well versed in coaching, onboarding, and training. My competencies also extend to program development, product platform implementation, and continuous process improvement. It is my passion and desire to influence change that elevates organizations to the next level. Key Achievements Include: ✅ Quickly established trust and rapport with clients, managing 30+ accounts representing $120M+ in payment processing volume✅ Oversaw the hiring, training, and management of trainers and software specialists, delivering premium services to 5,000+ clients, including onboarding, data migration, website migration, and implementation coaching✅ Innovatively designed an NPS response strategy, skyrocketing our NPS by over 100% in under a year✅ Initiated and spearheaded a church youth ministry, expanding its reach from 15 participants to over 100 students and volunteersContact me through this profile if you wish to connect.

Listed skills include Leadership, Building Relationships, and Organization.

Current workplace

Keith Franz's current company

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Raptor Technologies, LLC
Raptor Technologies, Llc
Senior Customer Success Leader Specialized in Improving Retention and Accelerating Revenue
houston, texas, united states
Website
raptortech.com
Employees
101
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7 roles

Keith Franz work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Raptor Technologies, Llc

Houston, TX - Remote

Founded in 2002, Raptor has partnered with over 52,000 schools globally, including over 5,000 K-12 U.S. school districts, to provide integrated visitor, volunteer, emergency management, safeguarding, and early intervention software and services that cover the full spectrum of school and student safety.

Jan 2024 - Present

Senior Customer Success Manager

Idonate

Dallas, Texas

  • Quickly established trust and rapport with clients, managing 30+ accounts representing $120M+ in payment processing volume.
  • Exceeded targets with 130% Net Revenue Retention (NRR), reinforcing client loyalty and optimizing account value.
  • Played a pivotal role in creation and initial rollout of the Success Team Playbook, enhancing product adoption and client retention.
  • Proactively addressed client concerns, upsold products, and secured contract renewals through active listening and influential engagement.
Feb 2022 - Jun 2023

Director Of Customer Success

Ministry Brands

Lancaster, Pennsylvania, United States

  • Led a 10-member Support Team spread across various time zones to achieve a stellar 96% CSAT score across multiple product platforms.
  • Oversaw the hiring, training, and management of trainers and software specialists, delivering premium services to 5,000+ clients, including onboarding, data migration, website migration, and implementation coaching.
Jul 2021 - Feb 2022

Success Team Manager

Ministry Brands

Lancaster, Pennsylvania, United States

  • Innovatively designed an NPS response strategy, skyrocketing our NPS by over 100% in under a year.
  • Fostered collaboration with Sales, Product, and Customer Experience teams to voice customer needs and influence the product roadmap.
  • Devised cross-selling strategies and enhanced product adoption initiatives, leading to heightened customer satisfaction and client retention.
Jul 2018 - Jul 2021

Success Coach

Ministry Brands

Lancaster, Pennsylvania Area

  • Expertly delivered individualized software coaching and crafted comprehensive training resources, including webinars, videos, and help articles.
Oct 2013 - Jul 2018

Associate Pastor Of Worship

Faith Community Church
  • Successfully recruited, auditioned, and led a diverse team of 50+ volunteers spanning music and technical support, ensuring top-notch equipment and seamless execution.
  • Actively participated in the Church Leadership Team, contributing to vision formation, strategic direction, and vigilant financial oversight.
May 2010 - Apr 2013

Pastor Of Youth And Families

Hope Community Church
  • Initiated and spearheaded a church youth ministry, expanding its reach from 15 participants to over 100 students and volunteers.
Jan 1998 - Aug 2008
Team & coworkers

Colleagues at Raptor Technologies, LLC

Other employees you can reach at raptortech.com. View company contacts for 101 employees →

DZ Dustin Zeimet Dustin Zeimet Colleague at Raptor Technologies, Llc Marion, Iowa, United States, United States View → CH Chris Hardman, Ph.D. Chris Hardman, Ph.D. Colleague at Raptor Technologies, Llc Auburn, Alabama, United States, United States View → WD William Durgin William Durgin Colleague at Raptor Technologies, Llc Loxahatchee, Florida, United States, United States View → HS Holden Sheehan Holden Sheehan Colleague at Raptor Technologies, Llc Houston, Texas, United States, United States View → TD Taryn D. Taryn D. Colleague at Raptor Technologies, Llc Orangeburg, South Carolina, United States, United States View → TM Tj Markland Tj Markland Colleague at Raptor Technologies, Llc Dallas-Fort Worth Metroplex, United States View → KB Kelly Benson Kelly Benson Colleague at Raptor Technologies, Llc Brooklyn, New York, United States, United States View → CH Chase Hall Chase Hall Colleague at Raptor Technologies, Llc Houston, Texas, United States, United States View → DW D W D W Colleague at Raptor Technologies, Llc Houston, Texas, United States, United States View → RS Rebecca Sara Rebecca Sara Colleague at Raptor Technologies, Llc Tamil Nadu, India, India View →
2 education records

Keith Franz education

FAQ

Frequently asked questions about Keith Franz

Quick answers generated from the profile data available on this page.

What company does Keith Franz work for?

Keith Franz works for Raptor Technologies, LLC.

What is Keith Franz's role at Raptor Technologies, LLC?

Keith Franz is listed as Senior Customer Success Leader Specialized in Improving Retention and Accelerating Revenue at Raptor Technologies, LLC.

What is Keith Franz's email address?

AeroLeads has found 1 work email signal at @ministrybrands.com for Keith Franz at Raptor Technologies, LLC.

Where is Keith Franz based?

Keith Franz is based in Elizabethtown, Pennsylvania, United States while working with Raptor Technologies, LLC.

What companies has Keith Franz worked for?

Keith Franz has worked for Raptor Technologies, Llc, Idonate, Ministry Brands, Faith Community Church, and Hope Community Church.

Who are Keith Franz's colleagues at Raptor Technologies, LLC?

Keith Franz's colleagues at Raptor Technologies, LLC include Dustin Zeimet, Chris Hardman, Ph.D., William Durgin, Holden Sheehan, and Taryn D..

How can I contact Keith Franz?

You can use AeroLeads to view verified contact signals for Keith Franz at Raptor Technologies, LLC, including work email, phone, and LinkedIn data when available.

What schools did Keith Franz attend?

Keith Franz holds Bachelor Of Arts (Ba), Biblical & Theological Studies from Wheaton College.

What skills is Keith Franz known for?

Keith Franz is listed with skills including Leadership, Building Relationships, and Organization.

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